Lucan Kong
the check in function doesn't keep and give us information to choose which flight ticket that we want to check in. booking details have to manually key in which causes me to exit check in page and search for my booking reference which is inconvenient. it seems the person that created this mas apps or the mas personnel that approves the apps doesn't use mas airlines themselves.else why no improvement on simple obvious coding problem?
KY Lim
I thought Airasia app is bad. And this app is even worse. Why do you need to reset the input fields whenever user switch option for cash and points ?? Do user often fly check different destination and switching between points and cash? Should let user link ambank enrich card with card number! Why link with Email and I have many emails for different purposes!
4 people found this review helpful
Malaysia Aviation Group
September 13, 2022
Hi, we are sorry to hear that :( Please let us know what exactly did you not like about our app at https://www.malaysiaairlines.com/my/en/help/contact-us.html, so we could improve it based on your feedback.
Richard Herman
One books a seat for money, they change the plane, and give a similar seat..., not too much of a problem. One goes to check in, and one is given a completely different type of seat. They come across as disorganised, and puts me off paying for a seat - buy they are tricky, if you don't pay, you don't get any choice of seat...., mean spirited....
1 person found this review helpful
Malaysia Aviation Group
January 11, 2025
Thank you for your review & apologies for any inconvenience. If you still encounter difficulty navigating our app, kindly share print screen where the error occurred, device model & operating system to
[email protected] (Please note that the email is a no-reply inbox meant to collecting details for internal investigation).