Oticon Companion
2.2star
3.81K reviewsinfo
500K+
Downloads
PEGI 3
info
About this app
This app lets you control your hearing aids from your mobile device. Just a note: some features may be available depending on your hearing aid model. Check below for details.
• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
• Adjust the sound volume for each hearing aid together or separately
• Mute surroundings for better focus
• Switch between programs set by your hearing care professional
• Check battery levels
• Use SpeechBooster to reduce background noise and enhance speech (available for all hearing aid models except Oticon Opn™)
• Stream calls, music, and podcasts directly to your hearing aids (availability may vary depending on your phone model)
• Find your hearing aids if lost (requires location services to always be turned on)
• Access app support and troubleshooting solutions
• Meet your hearing care professional for an online visit (by appointment)
• Adjust streaming sounds with streaming equalizer (available for all hearing aid models except Oticon Opn™ and Oticon Siya)
• Adjust sounds around you with sound equalizer (available for Oticon Intent™ and Oticon Real™ models)
• Track your progress with HearingFitness™ feature (available for Oticon Intent™ and Oticon Real™ models)
• Handle wireless accessories paired with your hearing aids such as TV Adapters, Oticon EduMic or ConnectClip
First use:
You need to pair your hearing aids with this app to use it to control your hearing aids.
App availability:
The app is compatible with most hearing aid models. If you have hearing aids from 2016-2018 and haven't updated them yet, a hearing aid update is required for this app to work. We recommend regular hearing aid updates during your routine check-up with your hearing care professional.
To check the latest list of compatible devices, please visit:
https://www.oticon.com/support/compatibility
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.2
3.72K reviews
Brian Squires
- Flag inappropriate
December 27, 2024
First time I've downloaded this app since having hearing aids fitted 10 days ago. For the first couple of days it worked really well but the app soon started to get annoying. Firstly it continually lost connection with my hearing aids then I noticed that I needed to charge my phone more frequently, even though I had altered the settings on my phone to limit the app draining the battery. Sadly I'm going to have to uninstall this app, as it's become more trouble than it's worth, shame really.
3 people found this review helpful
Oticon A/S
December 30, 2024
Dear Brian, thank you for your feedback. We will need additional information to provide support. Please, reach out to the support team at [email protected] mentioning the model of your hearing aids and the model of the phone. They will be glad to help. Kind Regards, Oticon
John Campbell
- Flag inappropriate
December 17, 2024
As reported by others, my app regularly disconnects from my Real aid. Because I have a Cros in my other ear, it only connects to one ear. It does not seem to ever reconnect without going into my Bluetooth options, force stopping and restarting the app, or rebooting my phone. This happens if my phone is kept close to my ear or if I leave the room. The app is fine when connected. It is very frustrating to try and adjust levels or programs to find it is disconnected for the fifth time in a day.
4 people found this review helpful
Oticon A/S
December 19, 2024
Dear John, unfortunately the space available on the app store for developers' answers is too short to be able to troubleshoot properly this occurrence. You will need to reach out for support at [email protected] and our dedicated support team will be glad to help you. Best Regards, Oticon
Noreen “NoreenT; 808NoriT; Nori” Saito
- Flag inappropriate
- Show review history
October 23, 2024
I spent $1,500 each for hearing aid. You'd think this app would work perfectly. Nope, that noise cancelation is a joke! It crashes on my Samsung S23, there's no MIC icon but when I used it on my work phone that is a iPhone it has a MIC feature and my doctor told me, "oh yes, Oticon was actually made to use with Apple products". So, if I was gonna buy a hearing aid, go to Costco because their hearing aids are way better, and the app they use works with BOTH Samsung and Apple. Plus, way cheaper!
10 people found this review helpful
Oticon A/S
February 8, 2024
Dear Noreen, thanks for your response. We appreciate it. Can you tell us the device you are using at [email protected]? We will try to evaluate the issue and get back to you. Kind Regards, Oticon
What’s new
To improve your experience, we regularly update the app to make it more reliable and easier to use.
In this update, we have made improvements and bug fixes to make the app more stable.
In this update, we have made improvements and bug fixes to make the app more stable.
App support
About the developer
