HSL - tickets & route planner
2.6star
23.5K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
Buses, trains, the Metro, trams and ferry – all in one app. The HSL app allows you to buy public transport tickets for the Helsinki region, find the best routes using the Journey Planner, view all timetables, and receive personalized transport information.
You can buy single, day and season tickets for both adults and children via the HSL app. Adult multi-journey tickets and discounted tickets for students and passengers aged 70 and over are also available via the app. You can pay using the most popular payment methods, including debit/credit cards, MobilePay, phone bill and commuter benefits.
The HSL app's Journey Planner helps you find routes and informs you about the ticket needed for your journey. You can view real-time stop-specific departure and arrival times and track vehicles in real time. The app also displays any service changes and disruptions, and you can choose to receive notifications about these updates directly on your phone.
More information about Helsinki region public transport: hsl.fi
You can buy single, day and season tickets for both adults and children via the HSL app. Adult multi-journey tickets and discounted tickets for students and passengers aged 70 and over are also available via the app. You can pay using the most popular payment methods, including debit/credit cards, MobilePay, phone bill and commuter benefits.
The HSL app's Journey Planner helps you find routes and informs you about the ticket needed for your journey. You can view real-time stop-specific departure and arrival times and track vehicles in real time. The app also displays any service changes and disruptions, and you can choose to receive notifications about these updates directly on your phone.
More information about Helsinki region public transport: hsl.fi
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
2.6
23.3K reviews
A Google user
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4 November 2019
Frustrating experience. Tried to register and had to enter my country of residence, the Netherlands (for the phone number), but the list goes blank and never shows the second half of the list of countries. However I tried to buy a ticket and on this dialog I could enter the country without problems, so got it working. Hope the rest goes smoother. (Samsung S10)
2 people found this review helpful
Helsingin seudun liikenne
4 November 2019
Thank you for your feedback. I apologize for the bug in onboarding phase. If this happens I recommend deleting and reinstall. Then proceeding directly to "purchase" without actually buying which brings the contact info query. One can also skip the HSL ID by leaving lowest "Password (optional)" fields completely empty. Best regards, Joona / HSL
Maija Sequeira
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14 January 2025
Something has changed in the newest version, so if you go off the route tab (eg to open a different app or even just to open the tickets tab), when you go back to the routes tab the route you're following is gone. It's very annoying! I find myself having to look for the route again when I'm halfway through it, which then messes it up eg if you're between stops or stations. I now have to have both google maps and HSL open with the route because it WILL disappear from HSL app.
Antti Saarinen (Andyz)
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16 December 2024
Feature ideas. You can now add home trip. What if you could add route. Many times traveller checks same route and now it's slow. Select from and where. What if just having Route where I can type my naming and save start and end. From one i icon i can get instantly route trains. Even better custom edit on what app parts there can be in the main view. You can add route list start to end. Like section. Helsinki to riihimäki as one app view and bavk another. Set on what part app starts. Like ticket.
5 people found this review helpful
Helsingin seudun liikenne
31 December 2024
Hi. Thank you for your feedback idea. I cannot give an estimate but we will look into this with future development. Best regards, Joona/HSL
What's new
Thank you for using HSL app!
In this update:
- Improvements in Journey planner backoffice
- Changes in backend and other small improvements and bug fixes
Your opinion is important, so please leave a review and tell us what you think about the HSL app.
In this update:
- Improvements in Journey planner backoffice
- Changes in backend and other small improvements and bug fixes
Your opinion is important, so please leave a review and tell us what you think about the HSL app.
App support
About the developer
Helsingin seudun liikenne -kuntayhtymä
Opastinsilta 6A
00520 HELSINKI
Finland
+358 40 7739006
