HSBC UK Mobile Banking

4.7
330K reviews
5M+
Downloads
Content rating
PEGI 3
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The HSBC UK Mobile Banking app has been created especially to help our UK customers do their everyday banking on the move. Download it today and you can:
• Log on quickly and securely with biometrics including facial recognition or fingerprint
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View or cancel standing orders and Direct Debits
How to log on to Mobile Banking
• If you’re registered for HSBC Online Banking, you can use your existing details
• If you’re not yet registered, simply download the app, then select ‘Register now’.
Access all your essential banking services on the go. Download the HSBC UK Mobile Banking app today.
Want to know more?
Move money
The HSBC UK Mobile Banking app lets you send money to family or friends using their account details or mobile number. Pay bills with pre-populated bank details for hundreds of major businesses. And instantly move money between your personal accounts.
Mobile statements
With the HSBC UK Mobile Banking app you can securely access your current account, savings and credit card statements.
Mobile cheque deposits
The HSBC UK Mobile Banking app lets you pay in cheques without going to a branch by selecting the account, entering the value then scanning the front and back of the cheque. Please keep any cheques until they show in your account. £2,000 per day. Cheques deposited before 10pm on a working day will be available by 11:59pm the next working day.
Block your card
Ever lost your card, only for it to turn up the moment you cancelled it? With the HSBC UK Mobile Banking app you can place a temporary block on your card with just a few taps. It will stay blocked until you unblock it, or it can be reported as lost or stolen.
Live chat
Need help or assistance? Select 'Chat with us' in the Support menu and, if you’re a Digital Secure Key user, we’ll send you an alert when we reply. So you're free to get on with your day.
Gambling restriction
You can choose to restrict transactions made to gambling businesses, such as casinos and online betting companies, and recurring transactions such as The Postcode Lottery. The block only applies to individual cards held in your name.
This App is designed for use in the United Kingdom. The products and services described in this App are intended for UK customers. This App is provided by HSBC UK Bank Plc ('HSBC UK') for the use of existing customers of HSBC UK. Please do not download this App if you are not an existing customer of HSBC UK. HSBC UK is authorised and regulated in the United Kingdom by the Financial Conduct Authority. If you are outside the UK, we may not be authorised to offer or provide you with the products and services available through this App in the country or region where you are located or resident in. This App is not intended for distribution, download or use by any person in any jurisdiction, country or region where the distribution, download or use of this material is restricted and would not be permitted by law or regulation.
• Log on quickly and securely using biometrics
• Make payments and check your balances on the go
• Pay in one or more cheques up to a limit of £2,000 per day
• Block, report lost and order a replacement card
• View and cancel standing orders and Direct Debits
Updated on
4 Dec 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.7
323K reviews
Dominic Peer
1 January 2025
The 'deposit cheque' function hardly ever works and sometimes spams so many errors that it crashes my phone. Edit in response to the customer support comment: This has been an ongoing problem for years and if I had to deposit more than a couple of cheques a year I would absolutely change banks. And yes, I am not a complete moron and do indeed keep my phone updated.
11 people found this review helpful
Did you find this helpful?
HSBC
1 January 2025
Hey Dominic, I am really sorry that you're having issues depositing your cheque. Can you please check if your device and app are updated? If this still doesn't work please call our Online Helpdesk on ☎️ 0345 600 2290, or +44 1226 261 226 from outside the UK. Lines are open 08:00-20:00 every day. -Shanti
R T
13 December 2024
This app was mostly ok until the latest update that rendered the cheque paying-in function useless. It constantly glitches, won't capture an image and then kicks me out of the app. I've had numerous calls and chats with HSBC customer services but they are just gaslighting me by telling me there's no problem with the app, when there clearly is a problem. It hasn't been doing this for the last 2+ years I've used it. It's a shame.
35 people found this review helpful
Did you find this helpful?
HSBC
13 December 2024
Hey, I'm really sorry that you're having issues with the cheque paying-in function on the App. Please can you reach out to us on Social Media quoting #4155466, so that we can support you with this. Hope to hear from you soon. -Shanti
Andrea Cooper-Chadwick
23 December 2024
Overall, have had a very good relationship with HSBC for over 35 years with a fairly seamless transition to online banking. The technology is great when it works but can be infuriating and inconvenient when it doesn't work. I have always had a positive experience speaking to customer service/bank staff.
2 people found this review helpful
Did you find this helpful?
HSBC
23 December 2024
Thank you for taking the time to leave us a review Andrea. I'm glad to hear that you have always had a positive experience speaking with our team. If you have any issues in the future you can reach out to us on Facebook, Instagram or X and we would be happy to help 😊

What's new

Bug fixes and minor enhancements