![](https://play-lh.googleusercontent.com/a-/ALV-UjUPMjunh92v9zqEnXK1d-otfsmRwJjvsrksTggqYaHylSNnhwAe=s32)
Dr. POOJA SHARMA
I had a terrible experience with the Abbi Bus app. The bus left early from the pickup point, and when I requested a 100% refund as per their policy, their customer service was unhelpful. Despite providing all necessary details like call logs and alternative tickets, they repeatedly asked the same questions for 10 days. They initially offered a 30% refund, later increasing it to 50%. The process was frustrating, and I had to accept the partial refund. Worst experience ever—don’t install this app!
58 people found this review helpful
AbhiBus -Online Bus, Train & Flight Ticket Booking
January 21, 2025
Hi Pooja!! We are very sorry to hear that you have had a negative experience with us. Our team was unable to reach you on your mobile number. Please call us on 040 61656789 or mail us your alternate contact details at
[email protected] mentioning the CASE ID 5332711. Our team would get in touch with you-Team AbhiBus
![](https://play-lh.googleusercontent.com/a-/ALV-UjU1AfNCiDnc080FGZoGYR_tMdy7O7elyy4p7lnub4ZIRPNDJZCw=s32)
RRR
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Why the app is logging out when i submit the feedback on the journey by giving 1 star feedback on the app..? Is it intentional..? This was by far the worst travel experience of my life. The bus was delayed by an hour and a half for pickup, and the journey to the destination took over three extra hours. The entire experience was frustrating and exhausting. Even as I write this review, I am still stuck in this miserable journey. Absolutely unacceptable!
14 people found this review helpful
AbhiBus -Online Bus, Train & Flight Ticket Booking
February 1, 2025
Hey!! It seems your expectations out of AbhiBus were not met. Please call us on 040 61656789 or mail us on
[email protected] mentioning the CASE ID 5596068 and your contact number & booking details. Our team would get in touch with you-Team AbhiBus
![](https://play-lh.googleusercontent.com/a-/ALV-UjUZG7K1c0Y204lAioi-SUwTdvopgvjFI_XzXb_yyH58eWZAT2VeMQ=s32)
Vaishnavi Bodapati
This is the worst experience I've ever had. I've experienced a bus breakdown, the travel agency didn't even provided the alternative. It took me soo much to reach the destination, the time and amount I've spent to reach the destination. AbhiBus support didn't even bothered about it and didn't even sent me the minimum amount of money that took me reach destination. Isuggest not to book bus from this app, if anything goes wrong they'll not even arrange alternative nor refund you the minimum amount
3 people found this review helpful
AbhiBus -Online Bus, Train & Flight Ticket Booking
February 11, 2025
Hi Vaishnavi! We tried contacting you. We have sent you an email outlining the resolution. We hope this resolves the issue to your satisfaction. If you need any further assistance, please do not hesitate to reach out to us. We are always here to help.