Joey
Anyone with issues like audio quality / volume / etc need to consider the headphones and microphone they are using. I've used this app for nearly 3 years for work and until just recently I've not had an issue. Currently having issues receiving calls but only after a Samsung One UI update, the app itself hasn't been updated AFAIK so I don't think the issue is with any changes made to the App.
2 people found this review helpful
Jovian
Pretty frustrating experience tbh. Calls go straight to voicemail constantly. The voicemail seems to be set up in such a way that if I put my phone to my ear, it takes that as a tap on the screen, and stops my voicemail. Yet, if I try to hold it away from my face, it thinks I want speakerphone, and blasts it into my ear with no way I can figure out to change it. Giving it a second star because it does work when it feels like it.
7 people found this review helpful
Jenn Huffman
I absolutely loathe this system. I wish our company would change to Ring Central if they are going to do the VoIP system. Can't pick the calls up if you are lucky enough to see them come in and they go straight to voice-mail typically and the voice-mail system...it would be great if it actually stored my VM greeting so my clients would know who they are leaving a message for. Terrible app.