L Reid
if outside of Opal in any way, very little flexibility exists for Pensioners. After over a decade, I'd have hoped for a better option, than simply waiting two weeks for a replacement, while at best, doubling your costs on all transport. Reading five odd articles and FAQs, none really pertinent to what you wish explained, and sometimes managing to devine an answer, from the intersection of said articles - or feel free to call for an explanation - feels like obfuscation. Other than that, not bad.
2 people found this review helpful
Pieter van Eeden
Works okayish around Lake Mac area - if there are no delays, as these are almost never shown. Went to Sydney tbe other day and what a disaster. Timetables on the app were totally wrong. I had to double check everything at each stop. Not helpful at all, can't be relied on for efficient travel.
Samantha Dollar
I hate that transport nsw and opal are completely unlinked and you cannot access from your opal app. log in details are different and you can only log in via different apps. which may or May not be the same log ins if you have multiple accounts! the whole system should be streamlined and held in one place. super frustrating!
2 people found this review helpful
Transport for NSW
18 October 2024
Hi Samantha, thank you for taking the time to provide your feedback and we apologise for any inconvenience you are experiencing. As your feedback relates to app functionality, we encourage you to provide your feedback using the Transport Info feedback forms: http://www.transportnsw.info/feedback.