Upgrado
1.7star
302 reviewsinfo
100K+
Downloads
PEGI 3
info
About this app
The app automatically checks if there’s an available firmware and, if the user confirms, it proceeds with the update.
Tips / troubleshooting:
- Be sure that the trainer is powered and the blue led is blinking.
- Keep the device close to the trainer to improve the transmission
- Close the all the app using Bluetooth in background (my E-training, Zwift, TrainerRoad, The Sufferfest, etc…)
- If you have problem in the connection, try rebooting the phone/tablet and the trainer. If this doesn’t fix the problem, contact us at [email protected]
Tips / troubleshooting:
- Be sure that the trainer is powered and the blue led is blinking.
- Keep the device close to the trainer to improve the transmission
- Close the all the app using Bluetooth in background (my E-training, Zwift, TrainerRoad, The Sufferfest, etc…)
- If you have problem in the connection, try rebooting the phone/tablet and the trainer. If this doesn’t fix the problem, contact us at [email protected]
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
1.7
283 reviews
Jason No
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9 August 2024
Terrible, never let me log in, always gives "Error while retrieving user data". Why do I even have to log in? Ridiculous. Found out it's probably due to password length? I don't know, I reset my password and used the short provided one and it worked. I logged into the eTraining app fine with my old password, so you guys need to fix whatever is going on there. Logging in is still completely unnecessary, if a user has a compatible device, that's all that should be required to use the app.
Elite srl
27 August 2024
The login is required, the password shouldn't have length limit. The login allow us to follow the upgrade process and if the procedure fails we can help you to fix the problem by our support team.
Andrzej Pruszynski
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21 March 2023
It does not recognize that 'user field' is filled with user name. Hence it constantly ask for filling that field. Edit: I've got the answer from Support, that 'User name' should not be used, instead my email address should be used. Password I had for myETraining was not accepted, but after password reset I could run the firmware update. Lesson: everybody can be misled by inappropriate messages. Please fix it. Thank you for quick answer!
1 person found this review helpful
Elite srl
21 March 2023
You mail is your username. I've done a test and ti works properly. Contact or support if you need some additional help at [email protected]
Donald O'Shea
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6 January 2022
I've tried many times to update the firmware and the app keeps crashing. Lost count how many times I tried. Last resort was trying another smartphone and it worked first time. If you are experiencing problems as I have try a different phone, it worked for me. My phone is two years old and my son's is a year younger. It may well be an issue with my phone, but I'll never know.
4 people found this review helpful
Elite srl
8 January 2022
please contact our support team at [email protected]
What's new
- Bug fixes and stability improvements
App support
About the developer
