![](https://play-lh.googleusercontent.com/a/ACg8ocJ2_0fRAgEEuL99zcTFbYhYsuAz2Ef2fWnFFkhd9jndTHyDYQ=s32-mo)
Robert G
DO NOT BUY THIS DEVICE!! Both their desktop website as their mobile app are completely rubbish. You will experience loads of (unclear) errors, high latency and just general instability. You need these apps to configure your frame. It took me 2 hours of retrying before I could actually upload and display a handful of pictures. However I cannot link my fb account cause their desktop website isn't working properly either! There are too many issues with their software. Find an alternative frame!
We are sorry that you experienced a problem with our app. We did have some system downtime due to a traffic spike earlier today. Please try again now or contact our support team if you are having further difficulty. They would be more than happy to help -
[email protected]![](https://play-lh.googleusercontent.com/a-/ALV-UjVDP7WG8rF4z3kf7thD_XiojlYcdZj_161O4STTbuZjvT8Necs=s32)
John Miller Crawford
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I find this a really effective and easy-to-use way of managing my Nixplay frame - I had a problem in getting it to access my Nixplay cloud playlists. I reached out to Nixplay support and Martin gave me step-by-step instructions on using the app to re-pair my frame. Success first time! Very impressed with the exemplary customer service for a product long out of warranty.
2 people found this review helpful
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C A
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Removing a star because it disables the back button, so I have to kill it to exit it. Hello, Android here. We like the back button and are used to navigate in two directions unlike certain individuals on certain other devices. Once I set up the frame I am not going to tinker with my phone to upload pictures. I will use a computer. So I should be able to exit the application, not kill it.
2 people found this review helpful