Jersey
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I love the glasses but this is thee most glitchiest app I have ever used. Getting your photos to import is a nightmare. The app keeps shutting down when I attempt to import. I can't review my videos either. If you guys can fix that I'll give you 5 stars. It would be cool if there was an edit function too. Also, I use YouTube music and there's no option to link my glasses to the app. Some of us do not use Spotify or Amazon music.
36 people found this review helpful
Meta Platforms, Inc.
6 December 2024
Hi Ronald,
Thanks for the feedback! We want to make sure you have the best experience possible with our app.
Please contact our brilliant Support Team via our website and we'll be happy to help!
Mal Cartwright
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Updated to 4 stars after they finally released AI to Australia. I really like these glasses and the AI is *okay*. Very handy for things like taking photos and sending to someone in one hit, hands-free. Can't see how this will evolve. Latest problem is my glasses stopped being able to do things, saying my phone wasn't connected to the internet. When I opened the app, which I don't do that often, it tells me I have to log in again but the login overlay is a blank window so can't progress. Sigh.
12 people found this review helpful
Meta Platforms, Inc.
15 December 2024
Hi Mal, thank you for taking the time to leave a review. We really appreciate it.
We're glad to hear you're enjoying your glasses. However, you've mentioned that you are experiencing issues such as disconnecting from the Internet. We want all of our users to have the best experience possible, therefore, we'd love to look into this for you!
Tina Lockhart
Glasses are great, easy to use, phone calls are clear, and video/pic quality are great! I dont like the AI part of it so its not on. The glasses have no problem pairing to my phone. When paired i can still take calls, and take pics/vid, listen to music with no problem. In order to use AI or import any pics ive taken, u need the app. Glasses are constantly disconecting from app and I'm having to reinstall daily just to get pics i took for work. Plz fix this!!
1 person found this review helpful
Meta Platforms, Inc.
5 December 2024
Hey!
We understand you are experiencing some pairing issues between your glasses and the app.
Please contact us directly so we can look into this for you!