Vicki Gardner
I can't log in to my prisma app. It keeps telling me the wrong password. I tried to reset the password where it sends you a link via email. No email sent. I tried numerous times, and there is still no link to reset the password.... I've given up... useless!!!
Löwenstein Medical Technology GmbH + Co.KG
19 December 2024
Hello, thank you very much for your feedback. Please contact us at
[email protected]. We will try to help you. Best regards, the prisma APP team.
William Gault
Not as useful as I'd like and very buggy. Twice I've had to unpair the device and re-add it to get data and currently its taking data one day behind, it added two days into one so if a doctor looks at it, it's not accurate. Right now the app thinks i'm on Monday but it's Tuesday. It also doesn't separate naps from nightly sleeps, it's just one block of time as "last night" which also doesn't seem helpful.
9 people found this review helpful
Löwenstein Medical Technology GmbH + Co.KG
22 May 2024
Hello, thank you very much for your feedback. Please contact us at
[email protected]. We will try to help you. Best regards, the prisma APP team.