Log (Official)
It works, the reason I put 2 stars is because it shouldn't be needed to use a quest. It does have some issues but nothing stops it from working, but due to the fact that something MANDATORY is this glitchy is in unacceptable, especially considering it's owned by one of the largest apps in the world. It's nice to have some remote features but it's far to buggy, and again, mandatory for a headset. All I like about it is the casting, and even that needs some work.
13 people found this review helpful
Meta Platforms Inc
10 January 2025
Hello Log,
Thank you for your review and feedback, we appreciate it. We would be more than happy to help you look into this further. Please contact our Support team via our website.
Alex Davis
Can't get past the permission page to add the device to the account to even use it. I did every, from resting the phone and quest 3 to clear the data, reinstalling the app, and force stopping the app. Nothing works. This has nothing to do with accessibility and purely an app issue. Also, my phone is more than capable of Bluetooth to the headset, so it's not me. Would highly recommend avoiding any Quest products until further notice.
85 people found this review helpful
Meta Platforms Inc
29 December 2024
Hello there, thank you for your review.
We understand that you are having some issues with your Meta app. Could you please get in contact with our support team, via our online Meta help center? One of our advisors would be more than happy to assist with your issue.
Rouge Error404
I can't get past even the permissions page to add the Quest 3 I just got. After allowing permissions, it won't let me continue. I've tried uninstalling the app and reinstalling it, restarting my phone, restarting the headset, factory resetting the headset, allowing all permissions, checking the wifi (both on the same wifi). I can't get anything to work.
122 people found this review helpful
Meta Platforms Inc
19 December 2024
Hello there, thank you for your post.
We understand that you are having some issues adding your Quest 3 to your account. Can you please get in contact with us via our online Meta help center? One of our advisors would be more than happy to help.