AT Mobile: Find your way

4.3
11.1K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

AT Mobile makes it easy to move around Auckland. It helps you plan and track journeys across AT Metro bus, train and ferry services, or go by bike or on foot. Whether you are a frequent commuter, an occasional traveller or a new to Auckland explorer, join over 250,000 other users and take an easy journey around Auckland

Find your best route - Use the Journey Planner to find out how to get to your destination, and save your regular trips. Maybe you want to get there by bike or on foot? Journey Planner will show you walking and cycling journey options too.

Real time departures - Save time by knowing when you need to be at your stop or station, and even track the live location of your service. Save your favourite stops and stations for quick access when you're out and about.

Enjoy an easy journey - Going somewhere new, or just want to relax on your journey? We'll let you know when it’s time to board or to get off.

Shared scooters and bikes - Check live location of scooters or bikes near you and unlock in the provider app.

Manage your AT HOP balance - Don’t wait till you get home, check your balance on the go, find nearby top-up locations, and easily top-up.

Disruption alerts and info - Want to be kept up to date when services change? We’ll let you know when your frequently used routes or stops are disrupted, based on your travel using registered AT HOP cards. Or you can subscribe to the specific routes you use, at the time of day you usually travel.

Train Line Status - Check how your train line is running before you head to the station, for any disruptions or delays.

We're always working to improve the app to make it easier for you to get around Auckland. Please send us feedback in your reviews or via the "Contact Us" area in the menu - we'd love to hear from you.
Updated on
20 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity, App info and performance and Device or other IDs
This app may collect these data types
App activity, App info and performance and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
11K reviews
Mara Ball
20 October 2024
Would have given the app a 5 but for the last 2 weeks I have not been able to top up my sons bus card for school, website via pc also has the same issue. Having to top up at the station is frustrating & super inconvenient when we don't go past any stores that you can top up at. Update: It has now been 3 months and still can't top up online, live departures issue was fixed thankfully.
4 people found this review helpful
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Areta Helen Charters
29 October 2024
Recently I lost a card and used the App on my phone to cancel that card register a new one and transfer balance, but after that it said my account was inactive and since then I the MyAt link in the App briefly shows a balance of $8.33 then a red banner saying services are unavailable. I keep getting emails saying auto top up failed. If l log on through the browser it shows $9.33 and active top up.
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Rebecca B
7 October 2024
From a southern and eastern line train user: never updates in real time when there are unplanned outages. The app is helpful for planning a journey and being aware of planned outages. I thought it would be helpful when the trains are on reduced frequency but it's the same as the unreliable info that displays on the boards at the station when trains go patchy. I thought it would update quickly so that I could make other arrangements when the train fails but info is often limited.
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What's new

We're continuing to improve the AT Mobile app onboarding experience to help new users of the app and new users of public transport in Auckland. In this release we are introducing a new feature to help users understand our Journey Planner results and 'Go Mode' functionality.