3.0
50.8K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

Discover all the benefits of the Trenitalia App

The Trenitalia App makes it simpler to plan your journeys. Purchase season tickets, carnets and other tickets for Frecce, Intercity, Regional, EC and EN trains in just a few clicks, as well as your tickets for Busitalia buses in Umbria and Veneto!

Use geolocation and the Quick Purchase function to buy your tickets without delay. Pay however you like from among the many payment methods available (Credit Cards, Paypal, Google Pay, Satispay, Amazon Pay or bank transfer) or use your CartaFRECCIA/X-GO points, Bonuses, Credits or Gift Cards.

Manage your journey directly from the Home Page, check all information on the status of the train, and check in to confirm your presence on board. Simultaneously manage your Business profile alongside your personal one, by switching easily between them!

NEW: What’s more, from 30 June you can plan your journey from the first mile to the last directly from the Home Page, by entering your departure and arrival addresses! Where available, you will be shown travel solutions with multiple means of transport.

Trenitalia wishes you a pleasant journey! Stay tuned for the latest updates!
Updated on
21 Oct 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location and App info and performance
This app may collect these data types
Personal info, App activity and 2 others
Data isn’t encrypted
You can request that data be deleted

Ratings and reviews

3.0
49.1K reviews
Mykola Zaitsev
14 October 2024
The app is fine for the most part. You can buy tickets online which is important because sometimes you cannot do it from the machine or ticket office (their payment system does not work well). However, if we are talkiing about the overall experience of using Trenitalia it is consistently bad and I would rate it as 1. You have constant delays, frequent strikes, and calncellations sometimes minutes before train departure an everyday relity. And the company does nothing to adress these proplems.
1 person found this review helpful
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Trenitalia S.p.A
14 October 2024
Ciao, ti chiediamo cortesemente di valutare esclusivamente i servizi offerti dall'app. Grazie
Izaz Ahmed
23 October 2024
Amazing customer support and very usefull app, earlier I wrote that this app is useless because I was not able to retrive the tickets, but the mistake was at my end I was using a wrong email ID, Kudos to their professional customer support they were able to response back in few minutes. Very impressive!
1 person found this review helpful
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Trenitalia S.p.A
24 October 2024
Ciao, grazie mille per la recensione positiva e i tuoi feedback! Per noi è importante!
Nox
30 September 2024
The search function does not seem to work anymore. It does not let me search for connections. I deleted and reinstalled the app repeatedly. Last year I had no issues with the app. Edit: Figured it out, it's the VPN. The App doesn't work properly when using a VPN.
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Trenitalia S.p.A
30 September 2024
Ciao Nox, ti confermiamo che per utilizzare i servizi Trenitalia devi avere disconnessa la VPN.

What's new

Improved customer experience during payment
Enhanced information on train status
Bug fixing