Anna
A few days after canceling the Optus SIM, money was automatically withdrawn from my account twice. The Optus clerk told me that he stole the money without permission, but that the money could not be returned to the account.
Optus Mobile Pty Ltd
2023年8月5日
Hey Anna, certainly not good to hear about the poor experience you have had with your billing. Please reach out to our Social Media Team on Facebook (Optus Help) or Twitter (@Optus_Help) so they can investigate this and assist. Mary