Y Zheng
Terrible app. Terrible company. STAY AWAY FROM THIS !!!
Hi Y Zheng
We are sorry that you weren’t satisfied with your experience. We would like to help but need more information.
If your issue is about the app, you can report it using the app’s feedback form: Profile > Leave app feedback.
If your issue concerns a booking, please refer to the app’s “Need help?” section.
The app team
Lizo Z
Don't use this app, it's a scam app.They will change your booking or cancel your booking without full refund. They will told you they are just a mediator and don't take the responsibility, and they don't give you a time when the refund will be received by you, and that's not their responsibility too. They will making money easily by this way. They also have another app called the last-minute, don't use it too.They cheat the same way.
Hi,
Thank you for your feedback.
We are sorry to hear you weren’t satisfied with your booking experience. Unfortunately, we are required to follow service providers’ cancellation policies, and are unable to offer a full cancellation if it is not approved by them.
For more information you can refer to our FAQ in-app.
The app team
Christine T
WARNING:Do not purchase flight ticket from them,very bad customer service,emailed and pm them on their facebook,not replying at all..I didnt manage to get refund for cancelled flight due to covid-19.Definitely not recommended.