Ashitaka
A terrible experience. They lure you in with discounted prices to make you download the app, but after you've completed your booking, secured your flight, and arranged your time off, they tell you that your hotel reservation has been canceled. The whole vacation is ruined. Your complaints and inquiries go unanswered.
Dear Ashitaka, I'm sorry to hear about your experience. With the limited information provided, we are unable to locate your case. Kindly reach out to us at https://support.vio.com/hc/en-us/requests/new if you need further assistance. Thank you and we look forward to assisting you. With kind regards, Customer Care at Vio.com