Hi CHUN I WU,
Thank you for your feedback. We are really sorry to hear about the issue you had.
If you’d like us to investigate it further, you can reach us via the “Need help?” section in the app.
The app team
Hi, I am really sorry for the issues you faced. Please share your concern on [email protected] for flight and [email protected] for hotel and package reservations in English. Our team would then look into it for you and assist you further.