e& UAE

4.8
272K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

Get e& UAE app – your online e& store, open 24/7
A one-stop destination where you can manage multiple accounts, recharge, pay your bills, subscribe to add-ons, and avail exclusive online offers and much more with 24/7 live online chat support.

Postpaid Plans
Select the best postpaid plan for your needs and enjoy instant activation with eSIM. Avail online exclusive offers only when you buy on our website or e& (etisalat and) UAE app.

Prepaid & Recharge
Get a FREE SIM and create your own plan. Get bonus cashback on every recharge.

Add-ons
Add more power to your mobile and eLife plan with our value add-ons. Log in to e& (etisalat and) UAE app and subscribe to add-ons from anywhere. Choose from our variety of data, voice, combo, roaming packs, TV packages and calling offers.

eLife Home Internet
Connect to a world of entertainment and get FREE 24-hour installation when you shop our eLife plans online. Get ultra-fast fibre internet with up to 1G speed, 300+ TV channels, and unlimited local calling within the UAE. Upgrade your existing eLife plan or request an eLife Home Move in a few clicks.

Home Wireless
Open e& (etisalat and) UAE app and subscribe to Home Wireless 5G plan to enjoy unlimited data, a premium 5G Plug-n-Play router delivered to you for FREE within 24 hours*, plus FREE STARZPLAY & GoChat premium subscriptions – all yours to enjoy.

Devices
Download e& (etisalat and) UAE app to get the latest deals on smartphones, laptops, tablets, speakers, headphones, and gaming consoles with guaranteed FREE 24-hour* delivery and pay in easy instalments for up to 36 months.

Smart Living
Build your smart home with us. Download e& (etisalat and) UAE app to buy our state-of-the-art smart home devices delivered to you for FREE within 24 hours*, with easy payment plans of up to 36 months.

Insurance
Protect yourself and your loved ones by purchasing an insurance policy with the best quotes from companies trusted by e&.

Accessibility Service API Usage
This app uses the Accessibility Service API provided by Android to support the Kindred Shopping Saver feature, enhancing your shopping experience.
Purpose of Accessibility Service
The Accessibility Service enables the automatic detection and activation of discounts and offers during your online shopping journey, ensuring a seamless and effortless experience.
Data Usage and Privacy
We do not collect, store, or share any personal data through this service. The Accessibility Service is utilized strictly for the functionality described and complies with robust privacy standards.
User Consent
This feature is entirely optional and requires your explicit consent before activation. You can enable or disable it at any time via your device settings.
Commitment to Compliance
We adhere to Google's Developer Policies, ensuring responsible, secure, and transparent use of the Accessibility Service API in line with user privacy and safety standards.
Updated on
Dec 24, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
268K reviews
Niall McGahon
November 7, 2024
if feedback is so important digest the below and act. Login now appears in a microscopic icon. sends OTP which is not recognised.. how can a telecommunications specialist design and release such a mess... constant redesign...latest version doesn't log into account, practically invisible prompt to log in directs back to the app store where it shows app already installed. of course it is. uninstall and reinstall does nothing to rectify issue. all shop and sales and no service!!
32 people found this review helpful
Did you find this helpful?
e& UAE
November 5, 2024
Dear Customer, your feedback is important and helps us to improve our services. For further assistance, go to our support section (www.etisalat.ae/selfsupport), open a live chat to speak to a customer service representative and file a complaint to quickly resolve the issue you encountered.
jade samaniego
December 10, 2024
this app itself is fine in general. but requiring to re-register via uae pass is silly. being dependent on another app for sim registration is just dumb because apps shouldn't be inter-dependent. now im locked out of my sim and i can't re-register because the uae pass's facial verification isn't working properly 🤷‍♀️
Did you find this helpful?
e& UAE
December 16, 2024
Thanks for bringing this to our notice. Please restart the app & try login once again. It should work, if not for further assistance, you can live chat with our customer support representative from the ‘Support’ section. (www.etisalat.ae/selfsupport).
Bryan Gardoce
December 3, 2024
They blocked my account with out any reason and cant get my money back.. also there customer service is not professional they are useless.... almost one month i raised a complain but till date nothing happen... also its hard to contact there contact number. Need to call in midnight ao that one can attend the call... your email maybe have problem cos i sent all my documents several times but still they are saying not receive.. useless
1 person found this review helpful
Did you find this helpful?
e& UAE
December 4, 2024
Dear Customer, your feedback is important and helps us to improve our services. For further assistance, go to our support section (www.etisalat.ae/selfsupport), open a live chat to speak to a customer service representative and file a complaint to quickly resolve the issue you encountered.

What’s new

Thank you for using e& UAE

Exciting updates have just been rolled out in the e& UAE app with below features:
* A fresh, sleek redesign of our mShop screen, crafted to enhance your shopping experience
* You can manage your home network devices by simply going to manage section of your account in the app
* Bug fixes
* Performance enhancement
Update to the latest version & enjoy . Happy shopping with e& UAE!