A Google user
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The App is completely unreliable. Sometimes it works to check in sometimes it doesn't! The amount of error messages that I receive is a joke. I had to log in multiple times in order to receive my boarding pass once, even though I simply repeated the process. The app is not connected to wallet app (it asks me to download it, although it is already downloaded), the actual website it shut down at the moment... Very bad customer experience!!!
9 people found this review helpful
Viktor Es
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Annoying. 1. Their d umb firewall always ask you to solve a puzzle, but when I use PC it doesn't. (isn't app supposed to work better?) 2. They show INVALID fares (50% cheaper if you select pay with miles) 3. There is no way to contact them unless you already have a booking. Upd: same errors, IT staff doesn't even bother to respond or fix 🤔
Keegan Lieberman
Not worth it, spend your money elsewhere. They cancelled my outgoing flight 48 hours out, wanted me to pay an additional $340 for them to not cancel my return trip. No changeovers to other airlines, 3 weeks for a refund, the $200 trip insurance was worthless.
1 person found this review helpful