Hotels.com: Travel Booking

4.5
682K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

Find and book your perfect somewhere with the Hotels.com app.

GET REWARDED THROUGH OUR APP

-Access Member Prices* of 10% or more on over 100,000 hotels worldwide.
- Join One Key™, our travel program that unlocks a world of instant benefits and perks.
- Earn OneKeyCash™** and use this whenever you want and instantly save on your next trip on Hotels.com, Expedia and Vrbo when you book eligible hotel stays, flights, vacation rentals, car rentals, and more.
- One Key Silver, Gold and Platinum members can enjoy extra perks at select VIP Access properties.


FIND THE ONE THAT’S JUST RIGHT FOR YOU

- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last minute weekend getaway, long vacation, business trip, or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels***.
- Compare hotel prices, ratings and amenities side-by-side using our comparison tool.
- Use Trip Planner to organize your travel plans in one place. Save your favorite hotels, vacation rentals, resorts and more, and share these with friends and family.
- See the hotel or vacation rental location on a map and read verified guest reviews.

FAST, EASY, & SECURE BOOKING ON OUR APP

- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last minute hotel booking.

OUR APP IS YOUR PERFECT TRAVEL COMPANION

- Save your confirmation and access your hotel or vacation rental booking details anytime – even offline.
- Easily manage your hotel or vacation rental booking on the go.
- Contact us or the hotel or vacation rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.

*Member Prices are available on select hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**OneKeyCash™ is not redeemable for cash and can only be used on Expedia, Hotels.com and Vrbo.
***Free cancellation on most hotels. Some hotels require you to cancel at least 24-48 hours before check-in. See property pages on our app for details.

This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.

The Hotels.com app uses information for analytics, personalization, and advertising. By downloading our hotel app, you agree to our privacy and cookies policies https://hotels.com/customer_care/privacy.html.
Updated on
Nov 3, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages, App activity, and Device or other IDs
This app may collect these data types
Location, Personal info and 9 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
659K reviews
Abdulmuen Ar
October 3, 2024
My experience was not good. use another app like booking. Booked an hotel and the room wasn't ok to stay in. Loud music inside the room and the hotel completely different then what described. Contacted them to find a solution and the customer service confirmed that I can checkout and they will even refund or they will give free credit for next booking. I came back home, contact them many times they said no refund and no credit. They don't really care about helping you as custom.
2 people found this review helpful
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Hotels.com LP
October 4, 2024
Hi, we’re so sorry you’ve had this frustrating experience. We would like to understand more and see if there’s anything we can do, but unfortunately, we can’t direct message on this platform. Can you reach out to our direct support channels at service.hotels.com, so we can investigate for you?
Michael Topf
November 5, 2023
Crashes a lot.. can't accessRewards section New bug: I get a higher price than advertised when I'm about to book, and if I want to use a reward night with a value that is higher than the rental price, it will only discount the lower (real) price... hope it's a bug that you fix and not you trying to make a few extra euros intentionally with this...
2 people found this review helpful
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Hotels.com LP
November 5, 2023
Thank you for the heads up about this issue. We’re looking into it and hope to resolve soon – we’re sorry you had a frustrating experience.
Martin Tack
December 29, 2023
Since the latest app update nothing works. I am logged in but cannot display my trips or rewards. It keeps asking me to log in (again) but that doesn't work either. Funny enough there is an option to give feedback in the app about the app- but you guessed it, also not working. So until this is fixed, I'll need to work via my laptop. Please get it fixed asap.
1 person found this review helpful
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Hotels.com LP
December 29, 2023
We’re sorry you had this issue logging into our app, and know it’s frustrating. We’re currently investigating this and will work to resolve soon. We’re grateful for your feedback.

What's new

We continue to update our app to help you find your perfect somewhere.