Milan de Moor
Unfortunately, it just doesn't work. Both the app, and the manual are talking about SSID Homewhiz-xxx. But the only network my BP109C AC unit emits, is "SmartlifeC121". And if I connect to that, the app doesn't go to the next step. I don't really care about the Wireless functions, but at least give me the option to turn off the annoying blinking light...
3 people found this review helpful
Arcelik A.Ş.
September 9, 2020
In order to examine the situation you live in, we would like to help if you can send your phone number, the e-mail address information you use in the HomeWhiz application, and the details of the subject, through the “Feedback” option in the application or via the email address
[email protected].
Mark van Dijk
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App support wants all kinds of private information that is inappropriate for them to ask for. You don't need my phone number. The app does not give me an option to spin at 1400rpm but that is the limit of my washing machine. Programs in the app do not make sense compared to programs in the washer. For example Hygiene+ takes 3+ hours from the washer, but not even half that from the app. Awful experience. Bad app.
4 people found this review helpful
Arcelik A.Ş.
April 4, 2024
Dear customer, we would like to help you, if you can send us your phone number, the e-mail address information you use in the HomeWhiz application and the details of the problem with the specially defined [G04042024-10205742] number, to the
[email protected] e-mail address, we can examine the situation you are experiencing. Thank you.
G Rid
The functions are disappointing at best, not as useful as possible or implied, when working. E.g Bluetooth range only, not when on way home. So what's a point when you can always manually anything. Then it's clunky and I can see why people would say it doesn't work, not for them. Isn't user friendly. Seems primarily a data scraping operation, dread to think what they're doing with that. Shouldn't half arse things like this or people will be duly suspicious.
1 person found this review helpful
Arcelik A.Ş.
January 28, 2025
Hello. In order for us to examine your situation, you can send your phone number, the e-mail address information you use in the HomeWhiz application and the details of the issue to
[email protected] with the specially defined number G28012025-1020584723