JustAnswer: Ask for help, 24/7

2.6
8.53K reviews
500K+
Downloads
Content rating
PEGI 3
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About this app

Get an expert answer to every question—right on your phone with the JustAnswer app. Chat with 12,000+ verified Experts on demand, 24/7. Since 2003, we've helped more than 10 million people get instant access to professional help.   

APP FEATURES

- Ask questions in 700+ professional specialties including legal, medical, pet care & more.
- Get 2 free phone calls to Experts a month—a $50+ value!
- Save your favorite Experts so you can ask questions again and again.
- Get notified the instant an Expert replies to your question.

Rated 4.1/5 by customers on TrustPilot: https://www.trustpilot.com/review/www.justanswer.com 

HOW IT WORKS

Ask as many questions as you want with a monthly membership:

Step 1—Tell us your situation. Ask any question, 24/7. Chat with Experts like lawyers, doctors, veterinarians, mechanics, computer techs, electricians, plumbers, tax accountants, and more.

Step 2—We’ll connect you in minutes with the best Expert for your question.

Step 3—Talk, text, or chat till you have your answer. Members get unlimited conversations, 24/7, so you’ll always have an Expert ready to help.

ASK TRUSTED PROFESSIONALS

JustAnswer connects you with real Experts, so you can feel confident in the answers you get. Every Expert on JustAnswer is vetted through a Multi-Step Expert Quality Process, including license verification and peer reviews.

Experts join JustAnswer from some of the world’s most trusted institutions, including Harvard lawyers, UCLA doctors, Microsoft-certified computer techs, Christie’s appraisers, UC Davis vets.

CONVENIENT ONLINE HELP

Discuss your individual situation with an Expert who specializes in your topic, 24/7.

LAW: Lawyers specializing in immigration law, family law, employment law, real estate law, criminal law, landlord-tenant law, education law, IP law, estate law, personal injury law, traffic law, and more.

HEALTH: Doctors and specialists for OB-GYN, dermatology, neurology, urology, pediatrics, dental health, eye health, cardiology, oncology, mental health counseling, and general wellness.

PETS: Vet care for all pets, big or small, including dogs, cats, birds, reptiles, horses, rabbits, fish, rodents, exotic pets, and farm animals.

TECH: Support for computers, laptops, mobile phones, email, Microsoft Office, printers, WiFi networking, TVs, and consumer electronics.

CARS: Most domestic and foreign car brands, motorcycles, trucks, RVs, heavy equipment, and even boats.

HOME IMPROVEMENT: Appliance, heating, ventilation, air conditioning, plumbing, electrical, pool and spa, landscaping, home renovation, and general maintenance.

AND MORE: Appraisals, small business help, tax advisory, relationship counseling, job counseling, firearms, and dream interpretation.

CONTACT US 

If for any reason you’re not satisfied our Customer Care team is ready to help 24/7. Please contact us directly at [email protected] or call 800-941-1229 so we can help resolve your concerns.

Use our live chat for an instant response:
https://www.justanswer.com/help/contact-us
Updated on
Dec 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.8
8.36K reviews
Elizabeth Reed
December 18, 2024
This is a complete scam. I was told that it would cost $1.00, and they charged that plus an additional $37.00 that is only a monthly amount. When I questioned it and requested a refund, I couldn't get them to respond. I canceled the unauthorized membership and blocked my card to prevent any additional charges from them.
13 people found this review helpful
Did you find this helpful?
JustAnswer, LLC
December 19, 2024
Hello, we're sorry for any frustration you experienced in using the site. If you send us an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care [email protected] 800-439-3643
Meaghan Sutherland
October 11, 2024
I guess it depends on what you want it for, I subscribed this morning because I needed a vet and had no trouble paying the $42 & then the additional $2??? to get some answers. I went to unsubscribe after because I got what I needed and I didn't expect to get refunded, again I was fine with paying what I already spent, but to have to pay $19.95 to cancel your subscription???? That's wild to me and comes off as super shady business, definitely will not be recommending.
14 people found this review helpful
Did you find this helpful?
JustAnswer, LLC
October 13, 2024
Hello, we're sorry for any frustration you experienced in using the site. If you send me an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care [email protected] 800-439-3643
Vishane Herath
December 7, 2024
I was told I'm paying a $2 refundable fee but I was charged $66 on top of that. I was never informed about it! I emailed them multiple times only to get the same answer saying that they can see 'I agreed to the charge' which I infact did not. I agreed the the $2 charge and even when I cancelled the 'membership' within 10 minutes, they are refusing to refund the money I never agreed to pay in the first place. Worst of all, I didn't even get a proper answer to the questions I had.
3 people found this review helpful
Did you find this helpful?
JustAnswer, LLC
December 15, 2024
Hello, we're sorry for any frustration you experienced in using the site. If you send us an email with more information about your issue, I'm happy to help you with any outstanding concerns. Regards, Angela, JA Customer Care [email protected] 800-439-3643

What’s new

Bug fixes and minor improvements

App support

Phone number
+18004393643
About the developer
JustAnswer LLC
440 N Barranca Ave Covina, CA 91723 United States
+1 916-397-7726

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