Lufthansa

Contains ads
4.5
68.8K reviews
10M+
Downloads
Content rating
PEGI 3
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About this app

The Lufthansa app has been awarded the prize for the world's best airline app 2024 at the World Aviation Festival (WAF). Recognized for it's exceptional user experience, seamless booking management, and easy access to personalized extra services, the Lufthansa app is your reliable digital travel companion and keeps you informed with real-time information and ensures smooth travel, even during disruptions.

The key features of the Lufthansa app:
🛫 Before the flight
• Book flights, reserve seats and add baggage: Book your desired flight and rent a car if you need to. You can also reserve or change your seat and add extra baggage.
• Online check-in: Use the Lufthansa app to check in for all flights operated by Lufthansa Group Network Airlines. You will receive your digital flight ticket on your smartphone and can conveniently access your mobile boarding pass from the app.
• Travel ID and Lufthansa Miles and More: With the new digital wallet, you can store multiple payment methods in your Travel ID account, allowing for seamless and easy payment any time and from anywhere. Use your Travel ID or Lufthansa Miles & More login for personalized services. For a greater level of convenience, you can save your personal information in the Lufthansa app.
• Real-time information and flight status: Your personal travel assistant provides you with important flight details and updates about your trip starting 24 hours before your flight departure. You’ll receive push notifications for check-in and the flight status and any gate changes will be displayed clearly on your home screen. This way you are able to keep track of your flights and prepare for them accordingly so you can start your trip feeling as relaxed as possible.
✈️ During the flight
• Flight ticket and onboard services: With the Lufthansa app, you always have your mobile boarding pass and onboard services at your fingertips – even when you’re offline. Access all relevant flight information as needed and always stay informed about any changes, without having to ask the flight crew.
🛬 After the flight
• Track baggage: Your digital travel companion is still there to support you even after you’ve landed. Conveniently track your checked-in baggage in the smartphone app and stay informed about the next parts of your journey.
The Lufthansa app is the complete solution for a smooth travel experience. Conveniently book your flights and rental cars via the app, receive automatic notifications and updates about upcoming flights, and manage your personal data conveniently on the go.
Download the Lufthansa app now and enjoy your trip! Your personal travel assistant is there for you before, during and after your flight.
Find out about our flight offers at lufthansa.com and follow us on Instagram, Facebook, YouTube and X to stay up to date with the latest news.
If you have any questions or need support, please do not hesitate to contact us. You can get in touch with us at lufthansa.com/xx/en/help-and-contact.
Updated on
Dec 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
67.2K reviews
Diego Cardenas
January 16, 2023
The app always has issues, now I got an email to switch to Travel ID. When you log in and do all the steps, at the end it tells you there is a technical problem. I tried it on the app, and also in 2 computers (apple), and the same issue. The amazing part is, that if I do not switch, I will loose my data and miles as of Jan 31, 2023. Please fix it
8 people found this review helpful
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Siddharth
May 5, 2024
Clearly whoever made this app has never tested some of the basic functionalities. It throws document errors while checking in, forcing you to go to the airport early to check in manually. It never opens the camera to scan your document. I see the loading screen more than the actual content. It seems like Lufthansa does not care much about the app or the website, which is unsurprising as they are well aware that their shoody service will still receive bailouts from the German government!
13 people found this review helpful
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Hans Bakkenes
July 1, 2023
Unfortunately this app reflects the quality of the airline as well. What used to be a working app has reduced to a message center. Unfortunately the only message it is giving is that it runs in technical issues. It is like the airline's attitude and service to their customers the last few years. Working hard to downgrade itself.
5 people found this review helpful
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Lufthansa Group
July 5, 2023
Hello Hans Bakkens, we appreciate your feedback. We are sorry to hear that you are not satisfied with our app. Please provide us with more details for further investigation. Please use the following email address [email protected]. Thank you very much for your efforts. Best regards, Christine

What’s new

We're proud to announce that our app has been recognized as the best airline app 2024 at the World Aviation Festival!
Recommendations
Need some inspiration while deciding on your next travel destination? Let us inspire you with our destination recommendations newly offered on our home screen, to help you find the perfect offer for your next trip.