Kelvin Keyson
The app is generally user-friendly and offers a range of useful features, however, after the latest update(August 2024), the login process has gotten notably slow. It can be frustrating when you need quick access to your account but end up waiting longer than expected. If the app could improve its login speed, it would greatly enhance the overall experience.
42 people found this review helpful
NMB Bank Tanzania
September 26, 2024
Greetings@Kelvin Keyson,
Thanks for writing to us, and if you have any additional questions, please don't hesitate to reach out.#NMBKaribuYako
^VK
Said Suleiman
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I have 2 issues with this app 1. I cant see my account balance it shows blank, I have to request a bank statement whenever I need to check my balance. 2. Some labels dont fit in their icons. For example: "More" button will display as "Mor", "Withdraw" as "Withdra" etc Help fix these issues. Otherwise the app is great Quick response and issue solved. Thanks.
106 people found this review helpful
NMB Bank Tanzania
December 1, 2024
Hello Said thanks for the feedback ,more upgrade is underway to improve the user experience, making easier to use for both new and existing users and we will make sure we increase customer loyalty and reduce attrition rates ^HM
Castory Sananga
Hello NMB Your NMB App is good, but you can make it great and more useful if it will allow customers with more than 1 NMB account to register them using the same NMB Mobile App,currently you can register 1 NMB account in a mobile phone app
4 people found this review helpful
NMB Bank Tanzania
January 4, 2025
Kindly DM us, your account number and mobile number for more assistance.
^FN