Louis Gutierrez Jr
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The app itself is good. But customer service is terrible. Can't get my email verified. Emailed customer support through my personal email and through the app with no help. You can deposit money easy but can't withdraw it until all information is verified. Ended up closing my account and out $106 cause I can't withdraw money.
263 people found this review helpful
Pocket Investments LLC
December 8, 2024
Dear Louis, we’re sorry to hear about your email verification issue. Verification is crucial for secure transactions, including withdrawals. Please contact
[email protected] for detailed assistance. We aim to resolve this for you promptly. Best regards, Pocket Option Team
Destiny Johnson
SCAMMERS. Please don't believe all the bot-like reviews you see rating them good, they obviously bought them. This app scams you like no other, you can deposit easily but you can't withdraw any big amount easily, after providing all documents, they come up with stupid excuses so you won't be able to withdraw Let's not forget how they let you win when you're new on the platform but suddenly start making you lose all your trades after some days, THEY ARE THIEVES, listen to people saying this
9 people found this review helpful
Lu-Ashlin Maart
Pocket options is a fantastic trading platform. It is easy to make money, but difficult to withdraw the money if you made a deposit through a debit card. I uploaded the card, they didnt accept which is understandable because there was no name on it. But now they keep rejecting the statement even though everything they ask for is on the statement. It's rediculous I'm starting to feel like they scammers. Is there any place a customer can complain about brokers like this