s t
The Team iewer collection of modules needed on any particular device is complicsted and confuses my parents, the primary beneficiaries of my remote help. Also, it can be very hard to convince them that you will only be using it for private, personal, occasional use for free
2 people found this review helpful
Rishabh Kumar Singh
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The add on works fine for a few times but after no use for a day or two, it stops working. Please fix this. EDIT- I found a fix for this. Every time the add on stops working, I just need to reinstall it. But this is a temporary fix as I'm not always present near the device I want to access and so it's not possible to reinstall the add on every time I want to access it. Also, only the swipe gets disabled. I can still double tap to wake my device (I'm using teamviewer host for unattended access).
169 people found this review helpful
Mike Sun
Well, it DOES work but only after setting a vital permission which is not immediately obvious. After installing this add-on you must go to the Accessibility menu of your Android device and enable the Universal add-on Accessibility Service. A pop-up during installation does tell you to do that but tapping the blue ENABLE option on that pop-up appears to do nothing. Now you should be able to remote control the device, but the hand that appeared in "read only" mode now vanishes so the person looking at the device can no longer see your actions except through display changes. PS: My test device was a Xiaomi A2 Lite.
309 people found this review helpful