When I Work Team Scheduling

4.3
68.6K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

Join more than 200,000 workplaces running on When I Work to reduce chaos, costs, and turnover with employee scheduling and time tracking for the modern workforce. When I Work is an employee scheduling app that does more than just save you time on scheduling. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.

“2021 Shortlist” - Capterra
“2021 Category Leader” - Getapp
"Fastest Implementation" - G2 Crowd

MANAGERS LOVE IT:

• Easy to use time clock to clock in and out
• Message with staff 1:1 or in groups
• Monitor and approve shift trades and time off requests
• View the entire staff schedule anywhere at anytime
• Create a work calendar to efficiently plan schedules
• Quickly alert staff of changes and updates to the schedule
• Messaging and scheduling permissions for easier management
• Geofencing features to prevent buddy punching

EMPLOYEES LOVE IT:

• Clock in and out of shifts from the app
• Instantly trade shifts with coworkers
• View work schedules from anywhere at anytime
• Pick up extra hours with open shifts
• Check the work calendar to easily request time off
• Privately message coworkers 1:1 or in groups within the app
• Easily check who's working which shifts

WHEN I WORK FEATURES:

When I Work is employee-focused and built exclusively for shift-based workplaces. We monitor our systems 24/7/365 to give you and your employees peace of mind that your data is safe and secure. Choose When I Work to get the best in:
• Team management - Onboard new employees, approve time off requests, review shift trades, and fill shifts in seconds.

• Team accountability - Shift confirmation, mobile clock in, shift task lists, team task lists, and chat ensure everyone is on the same page.

• Team communication - Notify your team of changes instantly and communicate with coworkers 1:1 or in group chats.

• Team empowerment - Your team can manage availability, submit time-off requests, and collaborate on shift trades.

• One-click scheduling - Build your entire work schedule in one click with Auto Scheduling.

• Confident shift coverage - Receive shift confirmations from employees and be notified immediately of swaps and drops.

• Share schedules - Publish the schedule and your whole team is instantly notified of their shifts.

• Labor forecasting - Easy-to-use labor tools help you manage your labor budget efficiently.

• Control overtime costs - Get overtime alerts and labor reporting to make managing labor costs easier.

• Schedule enforcement - Limit clock ins to shifts and locations to ensure that everyone is where they need to be at the right time.

• Payroll integration - Import your timesheets to quickly and accurately process payroll.

• Labor reports - Use labor distribution to manage costs and forecast for the future.

Terms of use: https://wheniwork.com/terms
Privacy policy: https://wheniwork.com/privacy

GooGhywoiu9839t543j0s7543uw1 - pls add [email protected] to GA account 157407316 with ‘Manage Users and Edit’ permissions - date 4/24/2024.
Updated on
Dec 16, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
67.8K reviews
Brid Flood
December 7, 2024
Terrible. [edit] I already tried to query a problem with the app customer service, and their response was not effective. We can't clock in on the app. It does not work. When I get an email about an open shift, the app shows nothing, even if I respond to the email immediately. The managers do not see the preferred availability and roster us when we can't work. It is clear that there is no crossplatform compatibility for andriod phoned. You can see that from other 'real' user comments here.
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When I Work, Inc.
December 3, 2024
Hi, we are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at https://help.wheniwork.com/submit-a-ticket/.
Rebecca Lange
November 12, 2024
Used to be fairly decent, however for the last several months app constantly flickers btwn working fine & the"you're offline" screen, both on WiFi& mobile data, which makes it impossible to get anything done. Have to rapid tap "confirm shift" button & hope it registers it in between the flickering, but makes it impossible to do much of anything else, and there's no update or anything else to explain this behavior. Also, can't make shift requests, can't message coworkers.
1 person found this review helpful
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When I Work, Inc.
November 13, 2024
Hello Rebecca, We appreciate you bringing this to our attention. We definitely want to improve your experience, so if there are any specific issues you are encountering or questions you have please reach out to our Customer Care team by submitting a ticket at https://help.wheniwork.com/submit-a-ticket/.
Randall Mills
November 24, 2024
Used it about 7 years. It does everything it needs to do but isn't perfect so I'm giving it four stars. For essential services, it seems to have 100% uptime which has always surprised me. They've added and improved things over the years but changes are usually minor. Never used an alternative but looked. I would like it if they completely redid their chat to be more useful and feature rich like Connecteam, but I can live with it. I would like a supervisor only interface. Adequate & reliable.
4 people found this review helpful
Did you find this helpful?
When I Work, Inc.
November 27, 2024
Hi Randall, Thank you so much for your honest feedback. We really appreciate you sharing these details with us.

What’s new

With our latest release, we've been busy working under the hood to keep the app fresh, fast, and bug-free, just in time for the holiday season!

We're wishing you a season full of joy, cheer, and, of course, smooth app experiences—like a sleigh ride on a winter's night!