Aisha
Had many horrible experiences with them. They always pay late. Everytime it takes them 3 to 4 weeks to pay. Other survey apps pay instantly. Wouldn't recommend this app at all. Horrible customer service. They reply with copy & paste answers. The surveys many times don't bring you back to homepage & don't credit you for your time & efforts. Toluna does nothing about it also. Unlike other apps when you reach out to them, they credit you. Not toluna.
21 people found this review helpful
Toluna Android App
October 25, 2024
We're sorry to see that your experience with our app is not at the level we would have liked. We strongly encourage you to report in detail any issue you might encounter to our support team so that we may properly assist you. They can be reached via the app's and site's Contact features, or by email at
[email protected]. Thank you!
Charity Rebellon
The app is good and I had widthrawn from it before. The problems are, the payment was delayed, and it supposed to took 3 weeks, which I found inconvenient for ₱250/$4.something. I also find it nonsense to make a daily spin, when it's obvious that you'd automatically only received 1 win spin per month; so I hope it'll be change so that feature wouldn't have to look foolish for both user & developer. I'll keep using it anyway.
7 people found this review helpful
Toluna Android App
November 20, 2024
We're sorry to see that your experience with our app is not at the level we would have liked. We strongly encourage you to report in detail any issue you might encounter to our support team so that we may properly assist you. They can be reached via the app's and site's Contact features, or by email at
[email protected]. Thank you!
Right Write
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it's an app with great surveys, although you get rejected when you try to take some of them. Also, they are very slow in crediting your PayPal with your reward as you have to wait for ell over a week. At least that has been my experience. Good app overall, though. Update 1: You say you would appreciate my 5 star rating but do not proffer an explanation for why you take 3 weeks to a month to credit out PayPal while other survey apps I have used in the past do so in a matter of minutes.
12 people found this review helpful
Toluna Android App
October 22, 2024
We're sorry to see that your experience with our app is not at the level we would have liked. We strongly encourage you to report in detail any issue you might encounter to our support team so that we may properly assist you. They can be reached via the app's and site's Contact features, or by email at
[email protected]. Thank you!