Volkswagen

4.1
71.4K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The Volkswagen app is the digital companion for your Volkswagen. It allows you to use mobile online services, irrespective of which model you drive with which drive type and whether you have a VW Connect, We Connect or Car-Net contract.

With the Volkswagen app, for instance, as the primary user, you can view your Volkswagen vehicle’s current range, pre-set your preferred temperature, find filling stations and charging stations and much more!

Here are just a few of the wide range of services available:

• Vehicle status: Check whether the vehicle is locked and the lights are switched off
• Send your destination to your vehicle with ease before you travel
• View the last parking position
• Store your preferred authorised workshop or contact Volkswagen AG directly
• Vehicle Health Report
• View the remaining range and current charge level even when you're not in the vehicle

Find out for yourself! The scope of functions may vary in particular according to vehicle configuration, contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus), software version and market. Certain functions may become available for your vehicle at a later date where applicable.

You can find more information on connectivity on the Volkswagen website in the Connectivity section.

We Charge:
• Availability of charging stations in real time and further details (operator, charging capacity, etc.)
• Manage charging plans and charging cards and view charging history
• Connect and control the charger at home

You can find more information on We Charge on the Volkswagen website in the We Charge section.

The Volkswagen app is the former We Connect ID. app and also incorporates the functions of the We Connect app.

Download the Volkswagen app and updates free of charge using the button. If you do not perform available updates, you may not be able to access the full range of functions in their entirety.

You can give us feedback from the Volkswagen app. We welcome praise, suggestions and constructive criticism. Please also let us know if the technology is playing up or there are any other issues.

To use the mobile online services, you need a Volkswagen ID user account and to log in to the Volkswagen app with your username and password. In addition, a separate contract (VW Connect, VW Connect Plus, We Connect or We Connect Plus) on the use of mobile online services must be concluded with Volkswagen AG online at www.myvolkswagen.net or via the Volkswagen app. More information is available at connect.volkswagen.com and your Volkswagen dealership.

ID.3 Pro: Electricity consumption in kWh/100 km: combined 16.5-15.2; CO2 emissions in g/km: combined 0. Consumption and emissions data is only available for the vehicle according to the WLTP, and not according to the NEDC. Information on consumption and CO₂ emissions with ranges depending on the selected equipment of the vehicle.

In practice, the actual electrical range varies depending on factors including driving style, speed, use of convenience/auxiliary equipment, outside temperature, number of passengers/additional load, topography and the battery's age and wear process.
Updated on
Nov 6, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.1
69.9K reviews
Taeke Westerdijk
August 28, 2024
Fairly intuïtive app, I use it on a daily basis. The functionality of remotely switching on AC and viewing the car's charging progress are the main advantages to me. However, 2 things that are not always going well : a) the tiles of charging status and airco keep disappearing or they don't show any information. No idea why. b) Sometimes the app doesn't connect with the car. This occurs less than it used to, but when it does, it's super annoying This app does not yet live up to its potential.
6 people found this review helpful
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Volkswagen AG
September 27, 2024
Dear Taeke Westerdijk, please accept our sincere apologies for any issue you have faced on the Volkswagen app. We would like to inform you that we are working non-stop to improve the customer experience. We would like to thank you for your patience. We kindly ask to contact us directly at [email protected] to further assist you.
Dionysios Soukeras
September 3, 2024
You pay a yearly subscription for nothing. App doesn't synch, when trying to refresh nothing happens, trying to start the airco fails 8 out of 10 times, driving data became useless since the last update. Now you just see the relevant VW webpage on the country of registration language with no option to change that.
1 person found this review helpful
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Volkswagen AG
September 4, 2024
Dear Dionysios Soukeras, Thank you for your comments. We are sorry you are experiencing difficulties with the Volkswagen app. However, we will be happy to help you, please contact us at [email protected]. Sincerely, the Volkswagen team.
Alex van 't Hoff
February 9, 2021
Previously owned a Passat GTE and the We Connect app for that car had more functionality than this app. For instance you could see if the doors were locked, you can't in this app.. This app has less functionality and still doesn't work well. Communication with the car is extremely slow, as in, can take minutes to process one action. And those actions fail about 20% of the times. So you cannot acclimatise the car with confidence. Other issue/bug that I experience is that the maximum charge level changes are not processed by the car. So when you want to change the charge level to 100% because you have a long trip tomorrow, you have to go to the physical car to change that setting. So basic app functionalities are poor, and the functionalities that are present are not working well or ar not working at all. I'm really surprised how VW can deliver such a bad app since they already had experience with We connect, which was horribly bad as well and had the same issues. So please don't respond to this that you are aware of the issue and an update will fix it. It won't. My Passat had the same issues for 5 years, no update you did fixed any issues. This app and all the backend systems need a full rework from the bottom up. Categorically bad decisions have been made in the architecture for this app and simple updates will not solve the issues to a level where your customers are satisfied. Understand that this is not something extra but a basic level of service customers expect nowadays.
9 people found this review helpful
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Volkswagen AG
February 11, 2021
Dear Alex van 't Hoff, thank you for your feedback. In order to assist you, please visit the following website: https://www.vw.com.cy/en/connectivity/we-connect/we-connect-start.html , where you can find our support contact details. Please, kindly contact us over the phone or by sending us an e-mail. Best regards, your We Connect ID. team

What's new

– Bug fixes
– Design updates