3.8
28.9K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The JAL app is now available for all flights and for both JMB and non-JMB members. Please download the JAL app to make reservations and purchases for all flights.

<Main functions>
1.Home screen
Display of reservation
Reservations for flights will be displayed on the home screen.
*Flight status will be displayed for flights up to the next day.

Information of JMB member is displayed (when logged in).

2.Reservations
You can make reservations for all flights.

3.Timeline
By tapping the flight information on the home screen or My Booking, you can view more detailed information about your itinerary in chronological order according to your reservation and flight status.
The display will automatically change according to the time and number of days until departure.

4.Flight Status
You can check the flight status by route or flight number.
For international flights, you can search for two days before or after.

5.Notification of flight status and reminder of reserved flights
You can receive notifications of delays and cancellations, as well as reminders for flights that are less than 24 hours away from departure.
If you have not updated the latest information in the app, or if you are using the app in an environment where the network is not connected for a long time, you may not receive
Updated on
Dec 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App info and performance, and Device or other IDs
This app may collect these data types
App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.8
27.9K reviews
David Gwynn-Jones
December 8, 2024
There's no way to see your booking in the app if you bought it through an agent. This is probably the most important function an airline app can do - unbelievable.
2 people found this review helpful
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Mark Eaton
August 5, 2024
Very frustrating app. Doesn't save my information. Have to have a good internet connection which is impossible to find at an airport. Had to wait in line to print a boarding pass because the app was so bad
1 person found this review helpful
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Robert Haig
July 15, 2024
It appears that when searching for a booking, the departure date is limited by today's date, but in Japan, not in local TZ. This is a bug preventing users from adding flights to the app if they board and east of the international date line.
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What’s new

Thank you very much for using the JAL app.
***Ver5.3.60***
・Minor fixes.
***Ver5.3.58***
・Improved display speed of reservation information when biometric login or login with your JMB number and password is selected.
***Ver5.3.57***
・Minor fixes.
***Ver5.3.56***
・Minor fixes.
***Ver5.3.55***
・The procedure of connecting In-flight Wi-Fi is added on the In-flight Wi-Fi screen.
・Minor Fixes
***Ver5.3.54***
・Minor fixes.
***Ver5.3.52***
・The defect about 2D barcode for boarding was fixed.