Aramex Mobile

Extremely disappointing. My shipment which is an envelope with 2 pages, was picked up by ARAMEX agent since Monday, and after 2 days of tracking, the status on the app was updated to (still not received by ARAMEX)?!!!!!! Very unprofessional and disappointing, and I will never use your services again! There is a reason why DHL charge a bit more, and they deserve every penny!

I'm very disappointed. I got charged for an additional fee even though I already paid the shipping fee when I checked out the order. There were two transaction on their apps: 1 with additional fee and the other without (most likely for the same package). The one they proceeded on was with the fee. Passing the responsibility to their customer. This wasn't my first transaction, so I know I shouldn't have to pay extra.

even though I paid through their available options, I still had to repay the shipping in cash. They take forever to respond to emails. The estimated delivery is a lie too. They put 3-4 days when it take up to a week to get there. If I'm paying 50-70$ PER shipping, it should at least arrive on time. It doesn't even give you the shipping label as its supposed to, I have to write everything down twice, on app, then on paper for the courier. If it wasn't for the war, I wouldn't be using this.