NS International
4.5star
5.34K reviewsinfo
1M+
Downloads
PEGI 3
info
About this app
The only thing you need besides your passport. The NS International app is new and improved! Thanks to your feedback we were able to add some amazing new features, such as our “MyNS” environment. This is a safe and personal environment for our customers who regularly book international train trips.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
The “MyNS” environment offers the following advantages:
• Fast and easy import of your ticket into the app, personal preferences are applied directly
• Easy to make a recurring booking
• Manage international discount cards and/or Thalys loyalty card
• Manager personal preferences
• (Un)Subscribe to our news letter containing the latest offers
Next to the latest developed feature you will continue to use:
Real time travel information and automatic alerts on your trip.
Our real time travel information assists you every step of the way. Easily enable automatic alerts on your trip. We will keep you informed in case of possible disruptions and when it is time to leave. When travelling with a mobile ticket in the app, the automatic alerts are enabled by default.
Easily plan & book your trip
Planning and booking a trip is now even easier. Not only will you see the familiar overview of travel advices. We now also show you an overview of the available low fares in our fare calendar.
All information regarding your booking in the app. Save your mobile ticket in the app for the best travel experience. Experience seamless travel with real time travel information and all the necessary details on your trip, your tickets and relevant information about your destination.
All booking information in your app
By using our app and mobile tickets you will always be up to date with the latest information. Real time information and details based on your train trip, tickets and destination specific information will have you fully prepared for your upcoming journey.
Delay compensation
Delay compensation. If you have experienced a delay during your trip, you can now submit your request for compensation via our app.
Contact NS International customer service
Via the app you can directly contact NS International customer service.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.5
5.22K reviews
Pieter van Dijk
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October 30, 2022
OK, it is nice to have your ticket and travel details available, but unfortunately the seat reservation info is missing. Also I get no clue under what FLEX-conditions I made this reservation: thus, it is unclear what options I have for changing or canceling the journey. Too bad, because the FLEX-conditions are also missing in the confirmation mail, I had to call and ask what conditions were applicable.
7 people found this review helpful
Matthias Van de Raa
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July 6, 2022
Would be great if booking in all of Europe would be possible. Other than that, the planner looks good except for the date and time selection menu which is much better in the regular ns planner app. Edit: it's frustrating that the best price for a day is incorrect. You would see a price of say 40 euros on a given day, but when you select that day then the cheapest option will be something like 100 euros, please fix this.
1 person found this review helpful
David Hartong
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November 14, 2023
The app is mostly functional, but there are multiple instances where importing tickets from email doesn't work for example, or searching for tickets requires you to visit the website which makes for an overall unreliable experience. Further, I wish there was the option to export tickets to Google Wallet so they are more easily accessible and hassle free. That way the app can focus on the purchasing of tickets and displaying information such as ticket validity and other information.
8 people found this review helpful
What's new
Dear travelers,
In this version, we’ve focused on enhancing the overall experience of the app. We’ve made several optimizations, including improvements in accessibility and stability. This is a step towards even smoother and more user-friendly functionality.
Expect more updates in the coming weeks with further improvements.
Have a wonderful trip,
NS International
In this version, we’ve focused on enhancing the overall experience of the app. We’ve made several optimizations, including improvements in accessibility and stability. This is a step towards even smoother and more user-friendly functionality.
Expect more updates in the coming weeks with further improvements.
Have a wonderful trip,
NS International
App support
About the developer
NS Internationaal B.V.
Stationsplein 25
1012 AB Amsterdam
Netherlands
+31 6 13826171
