Berichtenbox

4.4
76.2K reviews
Government
1M+
Downloads
Content rating
PEGI 3
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About this app

The Message Box app can only be used in combination with the DigiD app. The DigiD app must be on the same device and you use the PIN of the DigD app to open the Message Box app.

With the app you have access to the inbox, archive and trash can of your Message Box on MyGovernment. You can read and move messages to the archive or trash. If a message has an attachment, you can forward it, save it or open it in another app. In the app you can see which new organizations have started using the Message Box and you can indicate whether these organizations are allowed to send mail digitally to you. Currently it is not yet possible to adjust your preferences for organizations that are already affiliated. You can log in to this on the website of mijn.overheid.nl.

DATA PROCESSING & PRIVACY

When you use the MyGovernment Message Box app, certain personal data is processed. When you log in, your BSN will be sent to MijnOverheid via DigiD. To show the data from your MyGovernment account in the Message Box app, a notification token, a user token and an encryption token are used.
By using the Message Box app, you agree to this processing, which is also subject to the provisions below.

• The user's personal data is processed in accordance with the General Data Protection Regulation and the privacy statement on the MijnOverheid website (mijn.overheid.nl/privacy). Rules about the processing of personal data by MijnOverheid are included in the Decree
processing personal data generic digital infrastructure. Rules about the operation, security and reliability of MijnOverheid are
included in the GDI Facilities Regulation (mijn.overheid.nl/wet-en-reglement).
• MijnOverheid (part of Logius) has taken appropriate technical and organizational security measures against loss or unlawful
processing of the user's personal data.
• The Berichtenbox app complies with security measures that are comparable to the security measures of the MijnOverheid website.
The Message Box app also uses the security mechanisms of the operating system.
• The user is responsible for the security of his mobile device.
• For the Message Box app, updates can be downloaded and installed from the app store from time to time. These updates are intended to update the
Improve, expand or further develop Message Box app and may include bug fixes, advanced features,
new software modules or completely new versions. Without these updates, the Message Box app may or may not function properly.
• MijnOverheid (part of Logius) reserves the right to (temporarily) stop offering the Berichtenbox app in the app store or stopping the operation of the Berichtenbox app without stating reasons.
Updated on
Oct 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
70.6K reviews
A Google user
February 10, 2020
Repeatedly complains that I cannot login because of a server error with the server that manages pincodes. Has been like this for almost a week. I cannot get in to see the message that has been sent to me. It may be something quite important. No offline help available for problems such as these. I tried hitting retry over and over... after a dozen times it worked. Then the app gave a different error and crashed. It put up a message saying "Laden..." and stayed like that for half an hour.
38 people found this review helpful
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A Google user
February 29, 2020
Whenever the government wants me to pay for something it's in a PDF file which the app doesn't let you copy text from properly (the built-in PDF reader does support selecting and copying, but often hitting copy will copy random nonsense to the clipboard). It's a huge chore to get anything done. Not completely the app's fault the users sending messages use PDFs instead of just putting things in the message itself but the end result is the same: everything is a chore
19 people found this review helpful
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Crimsoon (Luuk van Hoogland)
February 13, 2021
It's great to receive government mail digitally. My biggest complaint is that the app is so slow. Issues: - The app freezes when you leave the "add organization" screen without saving. - Scrolling through the "add organizations" screen also selects the organizations. Features I'd like to see: - Delete/archive multiple messages (by press and holding a message and then selecting) - View which organizations you have selected to receive digital mail from (instead of on the website).
15 people found this review helpful
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What's new

In deze release is voornamelijk gewerkt aan de stabiliteit en bruikbaarheid van de app op het nieuw technisch platform.