4.4
25.9K reviews
1M+
Downloads
Content rating
PEGI 3
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About this app

The Air NZ app – your trusted travel companion – lets you:

• Take control of your flight bookings – change your seat, add a bag, manage your meals, and more.

• Check in online, from anywhere, and scan your digital boarding pass to print bag tags at the kiosk, board your aircraft, and if you're eligible, enter the Air New Zealand lounge.

• Hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants can't currently be supported.

• Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more.

• Receive notifications with key flight information – you'll never miss a beat.

• Order coffee from your phone, and we'll let you know when it's ready to collect. Air New Zealand lounge access required.

• Purchase travel-related services such as travel insurance, parking, airport taxis and shuttles, hotels, and rental cars.

• Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints™ card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day.

• Access and use your digital Koru card when you have a Koru membership.

• Access quick links to book or change flights on the fly.

• Stay organised – add flight details to your calendar, and share them with others.

Things not as effortless as they could be? We'd love to hear from you. Use the 'Help and Feedback' menu in the Air NZ app to see your options.

By downloading, installing and using the Air NZ app, you agree that you have read, understood and agree to our Website and App Terms of Use at airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at airnewzealand.co.nz/privacy.
Updated on
Oct 30, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
25.3K reviews
Kirsten Taylor
October 11, 2024
Absolutely terrible service. we paid for expensive tickets, got a rip off quote for changing dates - an extra $5000!!!! Found a $110 solution, agreed to the date change even though it delayed our trip home by a whole week only to then by ripped off by another 800 bucks instead of the agreed price. I used to preferentially, loyally always pick airnz. not anymore. My last 4 experiences have been gutting.
1 person found this review helpful
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Zoe Millar
September 8, 2024
This app is fantastic. It's so easy to use, and it makes my travel so much easier to manage. I really like that it enables me to also book airport parking as well as hotels and rental cars at my destination. Another cool feature, is that it has a digital copy of my Airpoints card so i can scan it easily on my phone, at stores or gas stations, to earn points. It's just brilliant.
9 people found this review helpful
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Mark Adamson
October 12, 2024
The new app lacks details of layover times and durations and is not as user friendly. I prefer the lay out of the older version. I always like an upgrade of an app however this feels like a downgrade
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What's new

* Improvements to disrupts self service: Expanding self service capability for customers impacted by a major schedule change on Domestic return journeys, allowing rebooking of both inbound and outbound flights for eligible bookings.
* General Enhancements: We're fixed minor bugs and made improvements for better performance and stability.