Bet on Talent: How to Create a Remarkable Culture That Wins the Hearts of Customers
Dee Ann Turner
Sep 2019 · Christian Audio · Narrated by Pam Ward
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Audiobook
6 hr 12 min
Unabridged
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About this audiobook
When it comes to running a business, the most important decisions a leader makes are not about products or locations-they're about people. For the past thirty-three years, Dee Ann Turner has been recruiting, training, and retaining some of the best employees in the restaurant business. Now she's ready to share her secrets on how to build, sustain, and grow an organizational culture that attracts world-class talent and consistently delights customers, no matter what your industry. In Bet on Talent, Turner shows you how to create a remarkable company culture; select, sustain, and steward talent; nurture internal relationships; create company loyalty that leads to customer loyalty; instill the practice of servant leadership within your organization; treat everyone with honor, dignity, and respect; and much more.
About the author
Dee Ann Turner began her career at Chick-fil-A, Inc., more than thirty years ago. In 2001, she became Chick-fil-A's first female officer (vice president, talent). She has shared her expertise as a speaker at venues such as the Coca-Cola Company and Right Now Media, among others. Turner lives in Peachtree City, Georgia.
Pam Ward has performed in dinner theater, summer stock, and Off-Broadway, as well as in commercials, radio, and film. An experienced narrator, Pam has recorded many titles for the Library of Congress Talking Books program. She is the recipient of an AudioFile Earphones Award and the prestigious Alexander Scourby Award.
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