Extraordinary Influence: How Great Leaders Bring Out the Best in Others
About this audiobook
In most organizations, the methods used to provide feedback to employees such as performance appraisal or multi-rater feedback systems, in fact, accomplish the exact opposite of what we intend. We inadvertently speak Words of Death. Brain science tells us that these methods tend to engage a natural "negativity bias" that is hardwired in us all.
Science in recent years discovered that affirmation sets in motion huge positive changes in the brain. It releases certain neuro chemicals associated with well-being and higher performance. Amazingly, criticism creates just the opposite neural reaction. Leaders must forever ban the term, "Constructive Criticism." Brain science tells us that we can establish a connection between the employee's work and his or her aspirations.
About the author
Tim Irwin, PhD, is an author, speaker, and leading authority on leadership development, organizational effectiveness, and executive selection. For more than twenty years, he has consulted with many of America's most well-respected organizations and top Fortune 100 companies. Learn more about Tim, visit www.DrTimIrwin.com.
Walter Dixon is a winner of Audible's "#1 Editor's Choice and Customer Favorites" award. He has narrated more than 200 audiobooks; performed in musical theater, drama and opera productions, and professional stand-up comedy; and voiced commercials, corporate videos, animated features, and vintage radio dramas.
Tim Tassopoulos is the president and chief operating officer of Chick-fil-A, Inc. He began his career as a restaurant team member nearly 40 years ago. In 2016, Tassopoulos was appointed president, where he leads the company's senior leadership team, the Executive Committee.
