Heather Jones's son, Jamie, has Asperger Syndrome and severe speech and language impairments. When Jamie was 10, Heather stumbled across a way of getting through to him. Over the years she developed this methodology in more detail, calling it conversational therapy, and has never looked back. Jamie is now 19 and can hold a conversation, which has enabled him to go on to achieve much more, including passing his driving test and getting a job. Heather is the Director of Milkwood Educational, which publishes ESL textbooks in the Far East. She lives in Queensland, Australia.