Facilitating with Ease!: Core Skills for Facilitators, Team Leaders and Members, Managers, Consultants, and Trainers, 4th edition

Ingrid Bens is a consultant and trainer whose special areas of expertise are facilitation skills, team building, conflict management, employee and organizational change. She has more than twenty-five years of experience as a workshop leader and organization development consultant.

Kim Niemi has appeared on numerous stages in the Boston area as an actor and singer/songwriter. Kim is a graduate of the American Musical and Dramatic Academy and a proud member of Actors' Equity Association and SAG-AFTRA. Her voice has been described as soothing, soulful, and powerful.