Managing the Professional Service Firm

· Dreamscape Media · Lu par B. J. Harrison
Livre audio
13 h 27 min
Version intégrale
Éligible
Les notes et avis ne sont pas vérifiés. En savoir plus
Envie d'un extrait de 10 min ? Écoutez-le à tout moment, même hors connexion. 
Ajouter

À propos de ce livre audio

International expert and consultant David Maister offers a brilliant and accessible guide to every management issue at play in professional firms. Professional firms differ from other business enterprises in two distinct ways: first, they provide highly customized services and thus cannot apply many of the management principles developed for product-based industries. Second, professional services are highly personalized, involving the skills of individuals. Such firms must therefore compete not only for clients but also for talented professionals. Drawing on more than ten years of research and consulting to these unique and creative companies, David Maister explores issues ranging from marketing and business development to multinational strategies, human resources policies to profit improvement, strategic planning to effective leadership. While these issues can be complex, Maister simplifies them by recognizing that “every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners.” This audiobook is expertly read by BJ Harrison, and was produced and published by Echo Point Books & Media, an independent bookseller in Brattleboro, Vermont. Audio engineering by Blake Rook. Copyright (C) 1993 by David H. Maister.

Notez ce livre audio

Dites-nous ce que vous en pensez.

Informations relatives à l'écoute

Smartphones et tablettes
Installez l'application Google Play Livres pour Android et iPad ou iPhone. Elle se synchronise automatiquement avec votre compte et vous permet de lire des livres en ligne ou hors connexion, où que vous soyez.
Ordinateurs portables et de bureau
Vous pouvez utiliser le navigateur Web de votre ordinateur pour lire des livres achetés sur Google Play.

Autres livres par David H. Maister

Livres audio similaires

Lu par B. J. Harrison