Talk to Me Nice: The Seven Trust Languages for a Better Workplace

The author of The Memo helps you discover what you need to navigate every workplace communication challenge with confidence.

We are living in a world of broken trust, especially in the workplace. Employees have heard too many empty promises and are unmotivated. Managers are scrambling to keep eyes on direct reports in demanding environments. Nobody knows how to talk to one another. Trust is the central pillar of any functioning workplace. But without it too many of us are unhappy, fed up, and ready to walk out the door.

Minda Harts knows from years of experience as a highly sought-after workplace consultant how a lack of trust between colleagues, managers, and executive leaders is bad for business and our own professional well-being. That’s where the seven workplace trust languages come into play. Earning trust is different for every one of us. Some respond well to verbal affirmations of their contributions, while others need visibility to see how business decisions are made. By understanding the seven languages of trust—transparency, security, demonstration, feedback, acknowledgment, sensitivity, and follow-through—we can all learn to navigate conflict, be more productive, and communicate more effectively.

In Talk to Me Nice, you’ll learn what workplace trust languages work for you and how to show colleagues, managers, and direct reports that they are valued. When we’re talking one another’s languages, we can rebuild a more equitable, sustainable, and profitable workplace that works for us all.