Performance Drivers: A Practical Guide to Using the Balanced Scorecard
Magnus Wetter · Nils-Goran Olve · Jan Roy
Jan 2019 · Gildan Media · Narrated by Steven Jay Cohen
headphones
Audiobook
11 hr 58 min
Unabridged
family_home
Eligible
info
reportRatings and reviews aren’t verified Learn More
Want a 1 hr 11 min sample? Listen anytime, even offline.
Add
About this audiobook
Since the groundbreaking work of Robert S. Kaplan and David P. Norton, the concept of the Balanced Scorecard has achieved increasing popularity in the business world. Previously, many organizations had built their business objectives around financial targets and goals that bore little relation to a long-term strategic vision. Typically, this leaves a gap between the development of a company's strategy and its implementation. The business scorecard, however, provides a more 'balanced view' by looking at not just-financial concerns, but also customers, internal business processes, and learning and growth. But it is not just a system of performance measurement—by focusing on future potential success it can be used as a dynamic management system that reinforces, implements and drives corporate strategy forward. In this book, the authors draw on their extensive experience with scorecard projects to provide a step-by-step method for introducing the Balanced Scorecard into an organization. This is done through the use of some of the most important practical examples in existence, with case studies from ABB, Coca Cola, Electrolux, British Telecom, Nat West, Skandia and Volvo. The desired strategic control system using scorecards that is presented focuses on creating and communicating a total comprehensive picture to all members of the organization from the top down, a long-term view of what the company's strategic objectives really are, how to make use of knowledge gained through experience, and the required flexibility of such a system to cope with the fast-changing business environment.
This book will provide senior and operational managers, consultants, and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems, and intellectual capital and knowledge management are also made.
This book will provide senior and operational managers, consultants, and business academics with a comprehensive view of emerging Balanced Scorecard practice supported by both business advice and a theoretical foundation. Reflections on the relations between the Balanced Scorecard and other areas, such as TQM, information systems, and intellectual capital and knowledge management are also made.
About the author
Nils-Göran Olve is Adjunct Professor at Linköping University. He has worked extensively in management training. As a senior partner in CEPRO Management Consultants in Stockholm, his work concentrates on management control issues.
Magnus Wetter is a management consultant specializing in strategic development and control issues. He has an MSc in Business and Administration from Lund University and also studied at McGill University in Montreal.
Jan Roy is a CEO and senior partner of CEPRO Management Consultants. Previously, he worked as a CEO at several Swedish companies.
Steven Jay Cohen has been telling stories his whole life, and has worked professionally as a storyteller since 1991. A classically trained actor, he has worked both on stage and behind the microphone for most of his career. Born and raised in Brooklyn, Steven now resides in scenic western Massachusetts.
Rate this audiobook
Tell us what you think.
Listening information
Smartphones and tablets
Install the Google Play Books app for Android and iPad/iPhone. It syncs automatically with your account and allows you to read online or offline wherever you are.
Laptops and computers
You can read books purchased on Google Play using your computer's web browser.
