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Please note: This is a companion version & not the original book. Sample Book Insights: #1 The Number One Secret of consulting is that it is a lot of work. You will have to fight off creditors, extortionists, and all your friends who want free meals, and you will have to deal with clients who follow your advice without question. #2 The relationship between managers and consultants is often antagonistic, and this wastefully spends most of the money consultants generate. The manager who understands this antagonism will get more value out of the consulting budget. #3 The culture of management is the opposite of the culture of service. In the culture of management, the worst thing you can do is admit that you have a problem you can't handle on your own. If you really do need help, you have to sneak it in somehow without admitting in public that there is any problem at all. #4 The First Law of Consulting states that consultants will never admit that they are sick. To get clients to hire you, you must agree that the client is competent, and then ask if there are any areas that need improvement. Few people are willing to admit they're sick, but most are willing to admit they could use improvement.
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