The Relationship Economy: Building Stronger Customer Connections in the Digital Age
John R. DiJulius III
মার্চ ২০২০ · Greenleaf Book Group · Joel Richards-এর কণ্ঠে
৫.০star
১টি রিভিউreport
headphones
অডিওবুক
5 ঘণ্টা 22 মিনিট
সংক্ষিপ্ত নয়
family_home
উপযুক্ত
info
reportরেটিং ও রিভিউ যাচাই করা হয়নি আরও জানুন
9 মিনিট সময়ের নমুনা পেতে চান? যেকোনও সময় শুনুন, এমনকি অফলাইনে থাকলেও।
জুড়ুন
এই অডিওবুকের বিষয়ে
Creating Authentic Customer Connections in a High-Tech World
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever—and they will be the key to success for businesses moving forward. As he aptly states, “Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty.” This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever—and they will be the key to success for businesses moving forward. As he aptly states, “Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty.” This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.
রেটিং ও পর্যালোচনাগুলি
৫.০
১টি রিভিউ
এই অডিওবুকের রেটিং দিন
আপনার মতামত জানান।
কীভাবে শুনবেন
স্মার্টফোন এবং ট্যাবলেট
Android এবং iPad/iPhone এর জন্য Google Play বই অ্যাপ ইনস্টল করুন। এটি আপনার অ্যাকাউন্টের সাথে অটোমেটিক সিঙ্ক হয় ও আপনি অনলাইন বা অফলাইন যাই থাকুন না কেন আপনাকে পড়তে দেয়।
ল্যাপটপ ও কম্পিউটার
আপনি আপনার কম্পিউটারের ওয়েব ব্রাউজারের ব্যবহার করে Google Play তে কেনা বইগুলি পড়তে পারেন।
