The Relationship Economy: Building Stronger Customer Connections in the Digital Age
John R. DiJulius III
Μαρ 2020 · Greenleaf Book Group · Αφήγηση από Joel Richards
5,0star
1 κριτικήreport
headphones
Ηχητικό βιβλίο
5 ώ. 22 λ.
Πλήρης
family_home
Κατάλληλο
info
reportΟι αξιολογήσεις και οι κριτικές δεν επαληθεύονται Μάθετε περισσότερα
Θέλετε ένα δείγμα διάρκειας 32 λ.; Μπορείτε να το ακούσετε οποιαδήποτε στιγμή, ακόμα και εκτός σύνδεσης.
Προσθήκη
Σχετικά με το ηχητικό βιβλίο
Creating Authentic Customer Connections in a High-Tech World
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever—and they will be the key to success for businesses moving forward. As he aptly states, “Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty.” This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.
In The Relationship Economy, author John DiJulius teaches business leaders about the importance of relationship building in the digital age. He argues that in spite of (and because of) the advances in tech, we've become a less connected society. We have dramatically evolved away from face-to-face communication, and the skill of building rapport is evaporating. This means that customer personalization and relationships are more important now than ever—and they will be the key to success for businesses moving forward. As he aptly states, “Being able to build true sustainable relationships is the biggest competitive advantage in a world where automation, artificial intelligence, and machine learning are eliminating the human experience, which is what creates the emotional connections that build true customer loyalty.” This book reminds readers of the importance of personal connections and shows them how to attain meaningful, lasting relationships with their customers.
Βαθμολογίες και αξιολογήσεις
5,0
1 αξιολόγηση
Αξιολογήστε αυτό το ηχητικό βιβλίο
Πείτε μας τη γνώμη σας.
Ακρόαση πληροφοριών
Smartphone και tablet
Εγκαταστήστε την εφαρμογή Βιβλία Google Play για Android και iPad/iPhone. Συγχρονίζεται αυτόματα με τον λογαριασμό σας και σας επιτρέπει να διαβάζετε στο διαδίκτυο ή εκτός σύνδεσης, όπου κι αν βρίσκεστε.
Φορητοί και επιτραπέζιοι υπολογιστές
Μπορείτε να διαβάσετε βιβλία που έχετε αγοράσει από το Google Play χρησιμοποιώντας το πρόγραμμα περιήγησης του υπολογιστή σας.
