Exceeding Customer Expectations
Brad Worthley
Jan 2010 · Made for Success · Narrated by Brad Worthley
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Audiobook
1 hr 5 min
Unabridged
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Eligible
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About this audiobook
Businesses can no longer have the goal of meeting the customer’s expectations; the goal today must be to exceed them. What does that look like from the customer’s perspective? Brad will entertain you with great stories and hilarious examples of businesses that step out of the box and find ways to wow the customer. You will walk away with actionable information with which to make changes yourself. This audio is targeted to anyone, from any industry, at any level.
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