Customer Retention During the Downturn

SNA’s Failures Revealed – Getting it Right With Social Ripple Analysis

Enabling Cross-Selling Across Group Companies By Centralizing Data

Campaign Sensitivity Analysis – Preventing Competitors From Stealing Your Customers

Are You Using Enough and the Right Facts for Decisions across Your Organization?

Beyond the Customer Lifecycle – Catering to Customers When They’ll Most Appreciate It

Utilizing Analytics to Customize & Optimize Retail Networks

Improving the Quality of Data Acquired from Customer Touchpoints

Effective Loyalty Programs - Keeping Costs Under Control

Your Customers Are Changing, Are You Following?

Why Recreate the Wheel? Using Best Practices in the Workplace

Targeted Roamer Marketing – Maximizing Inbound Roamer Revenues

Bundling 2.0 - Bundling Within and Across Sectors

One Size Does Not Fit All – Customizing Retail Chain Sales Points

The Single Easiest Way to Grow – Winning Back Lost Customers

Consumer Segments of the Middle East - The Expat Community

The Under-Tapped Banking Consumer Segments of the World – Ladies

Finding Tomorrow's Valuable Customers Today

Uplifting ARPU By Designing Customer-Specific Handset Strategies

Segments of the Middle East – Small and Medium Enterprises