Whitehall Effect

ISO 9001:2015 in Plain English

Systems Thinking in the Public Sector

Mastering Project Time Management, Cost Control, and Quality Management: Proven Methods for Controlling the Three Elements that Define Project Deliverables

Six Sigma For Dummies: Edition 2

Design Thinking for Tech: Solving Problems and Realizing Value in 24 Hours

Building a Sensory Program: A Brewer's Guide to Beer Evaluation

The Operations Manager's Toolbox: Using the Best Project Management Techniques to Improve Processes and Maximize Efficiency

Making Innovation Work: How to Manage It, Measure It, and Profit from It, Updated Edition

Toyota Kaizen Methods: Six Steps to Improvement

The Lean Six Sigma Guide to Doing More With Less: Cut Costs, Reduce Waste, and Lower Your Overhead

Understanding A3 Thinking: A Critical Component of Toyota's PDCA Management System

Quality Control for Dummies

The Lean Six Sigma Black Belt Handbook: Tools and Methods for Process Acceleration

Reaching The Goal: How Managers Improve a Services Business Using Goldratt's Theory of Constraints

Total Quality in Marketing

Far from the Factory: Lean for the Information Age

Document Control

Lean IT: Enabling and Sustaining Your Lean Transformation

The Ice Cream Maker: An Inspiring Tale About Making Quality The Key Ingredient in Everything You Do