Amaze Every Customer Every Time: 52 Tools for Delivering the Most Amazing Customer Service on the Planet

Contagious: Why Things Catch On

The Convenience Revolution: How to Deliver a Customer Service Experience that Disrupts the Competition and Creates Fierce Loyalty

Be Amazing or Go Home: Seven Customer Service Habits that Create Confidence with Everyone

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone

Hacking Growth: How Today's Fastest-Growing Companies Drive Breakout Success

The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists

Marketing to Gen Z: The Rules for Reaching This Vast--and Very Different--Generation of Influencers

The Paradox of Choice: Why More Is Less, Revised Edition

The Basic Laws of Human Stupidity: The International Bestseller

Doughnut Economics: The must-read book that redefines economics for a world in crisis

The Psychology of Selling: Increase Your Sales Faster and Easier Than You Ever Thought Possible

Delivering Happiness: A Path to Profits, Passion, and Purpose

Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

The Introvert's Edge: How the Quiet and Shy Can Outsell Anyone

Pre-Suasion: A Revolutionary Way to Influence and Persuade

Guerrilla Marketing, 4th Edition: Easy and Inexpensive Strategies for Making Big Profits from Your SmallBusiness

Negotiation (The Brian Tracy Success Library)

New Sales. Simplified.: The Essential Handbook for Prospecting and New Business Development