Effective Loyalty Programs - Recognizing & Rewarding Most Valuable Customers

Your Customers Are Changing, Are You Following?

Utilizing Analytics to Customize & Optimize Retail Networks

Beyond the Customer Lifecycle – Catering to Customers When They’ll Most Appreciate It

Loyalty Programs Gone Wrong – Ten Common Mistakes to Avoid

Hype or the Real Deal? The Big Data Conundrum

Product Network Analysis – The Next Big Thing in Retail Data Mining

'Occasional' Customer Segmentation - Uncovering Hidden Truths About Customers

The Social Media Buzz – What’s It All About?

Making the Leap – From Reactive to Proactive Sales

One Size Does Not Fit All – Customizing Retail Chain Sales Points

Leveraging Internal Data to Target Competitor Customers

Where are Your Dealers? (Optimizing the Dealer Network)

Optimizing the Customer Experience to Drive Customer Retention

The Under-Tapped Banking Consumer Segments of the World – Ladies

Customer Analytics Gone Wrong – Eight Common Mistakes to Avoid When Deploying Customer Analytics Models

Handset Purchasing Customer Experience – Optimizing the Retail Sales Cycle

Promoting Entrepreneurship and Innovative SMEs in a Global Economy

Bundling 2.0 - Bundling Within and Across Sectors

SMEs and Churn – 15 Key Factors Driving Them Away From Operators